Assistant General Manager

Join Dairy Queen as an Assistant General Manager in Mount Pleasant, Westmoreland County, US. This role supports daily restaurant operations, drives team performance, and ensures a memorable guest experience.

Key Responsibilities

• Assist the General Manager in overseeing all front‑of‑house and back‑of‑house activities.
• Maintain high standards of food quality, service, and cleanliness.
• Train, coach, and schedule crew members to achieve productivity and morale goals.
• Handle cash handling, inventory control, and daily financial reporting.
• Address customer inquiries and resolve complaints promptly.
• Ensure compliance with health, safety, and franchise policies.
• Contribute to sales growth through upselling and promotional initiatives.

Qualifications & Requirements

• Minimum 2 years of experience in a fast‑casual or quick‑service restaurant environment.
• Strong leadership, communication, and problem‑solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic math proficiency for cash handling and reporting.
• Passion for delivering excellent customer service.

Compensation & Benefits

Starting pay is $20 per hour, equivalent to an annual salary of $27,613.02, based on a full‑time schedule. Additional benefits may include employee discounts, training programs, and advancement opportunities within the franchise.

How to Apply

Submit your resume and a brief cover letter highlighting your relevant experience. The franchisee of this Dairy Queen location will review applications and conduct interviews.

Frequently Asked Questions

What experience is required for the Assistant General Manager role?

At least two years of experience in a fast‑casual or quick‑service restaurant, with demonstrated leadership and customer service skills.

What is the hourly wage for this position?

The starting wage is $20 per hour, which translates to an annual salary of $27,613.02 for a full‑time schedule.

Who will be the employer for this job?

You will be employed by the local Dairy Queen franchisee, an independent business owner, not the corporate Dairy Queen headquarters.