Remote Medical and Health Services Manager – Lead Healthcare Operations from Anywhere and Drive Revenue Growth

We are seeking a strategic, results-driven Medical and Health Services Manager to oversee clinic operations, optimize patient care processes, and improve financial performance—all from a fully remote environment. You will collaborate with multidisciplinary teams to ensure compliance, enhance patient satisfaction, and implement data‑driven initiatives. If you thrive in a fast‑paced healthcare setting and possess strong leadership skills, this opportunity is designed for you.

About the Role

As a Remote Medical and Health Services Manager, you will be the operational backbone of a growing telemedicine network. You will manage staffing schedules, monitor regulatory compliance, and develop workflow improvements that reduce costs while maintaining high‑quality care. This role reports directly to the Director of Operations and works closely with physicians, nurses, and administrative staff. Your decisions will directly impact patient outcomes and organizational profitability.

Key Responsibilities

• Oversee day‑to‑day operations of remote healthcare facilities and virtual care teams.
• Develop and implement policies to ensure compliance with HIPAA, OSHA, and state telehealth regulations.
• Analyze performance metrics (patient wait times, claim denial rates, revenue cycle) and recommend improvements.
• Coordinate with billing and coding teams to maximise reimbursement and reduce denials.
• Manage a geographically dispersed team of medical assistants, care coordinators, and administrative staff.
• Lead virtual training sessions on new software, clinical protocols, and patient engagement strategies.
• Prepare quarterly budget reports and identify cost‑saving opportunities without compromising care quality.

Requirements

Must‑Haves

• Education: Bachelor’s degree in Healthcare Administration, Nursing, Business, or a related field.
• Experience: 5+ years of experience in healthcare management, with at least 2 years in a supervisory or leadership role.
• Regulatory Knowledge: Deep understanding of HIPAA, Medicare/Medicaid billing, and state licensure requirements.
• Tech Savvy: Proficiency with EHR systems (e.g., Epic, Cerner), telemedicine platforms, and project management tools (e.g., Asana, Trello).
• Soft Skills: Exceptional communication, problem‑solving, and remote team leadership abilities.

Nice‑to‑Haves

• Master’s degree (MHA, MPH, or MBA) preferred.
• Certification as a Fellow of the American College of Healthcare Executives (FACHE) or similar credential.
• Experience scaling a remote clinical operation from 10 to 100+ providers.
• Bilingual in English/Spanish to support a diverse patient population.

Salary & Benefits

Estimated Salary Range: $95,000 – $125,000 USD per year (commensurate with experience and certifications).

Why Join Our Remote First Team?

• 100% remote – work from anywhere within the United States.
• Comprehensive health, dental, and vision insurance (premiums 90% employer‑paid).
• 401(k) with 4% company match – vested immediately.
• Unlimited PTO (minimum 15 days required per year) and 11 paid holidays.
• Annual $2,500 professional development stipend for conferences, certifications, or courses.
• Quarterly remote team retreats (fully funded) in locations like Nashville, Austin, or San Diego.
• Equipment home office setup provided (laptop, monitors, ergonomic chair, and high‑speed internet stipend).

About Our Organization

We are a fast‑growing telemedicine network serving over 200,000 patients across 40 states. Our mission is to make high‑quality healthcare accessible and affordable, regardless of geography. With a team of 500+ clinicians and support staff, we foster a culture of innovation, transparency, and work‑life balance. We are an equal opportunity employer and strongly encourage applications from underrepresented groups in healthcare leadership.

Work Environment & Schedule

This is a full‑time, remote position with core hours Monday–Friday, 9 am to 5 pm Eastern Time, though flexible scheduling is available. You will be expected to be available for virtual team meetings and occasional patient‑facing calls. The role requires a reliable internet connection and a quiet, private workspace.

How to Succeed in This Role

Top performers in this role are proactive communicators who leverage data to drive decisions. They build trust with remote teams through regular one‑on‑ones and clear goal setting. They also stay ahead of healthcare policy changes and quickly adapt operational workflows. If you are excited about shaping the future of virtual care, this is your chance.

No apply buttons here – simply submit your resume and a brief cover letter through our careers portal.