Remote Maintenance Technician – Nationwide Opportunity – Keep Facilities Running Smoothly

Join a forward‑thinking team that values hands‑on expertise and flexible work‑from‑anywhere culture. As a Remote Maintenance Technician you’ll troubleshoot, repair, and prevent downtime for a diverse portfolio of commercial properties—all without ever stepping into a traditional office.

About the Role

We are seeking a self‑motivated Maintenance Technician to support our property management platform across the United States. You will serve as the primary point of contact for maintenance requests, coordinating with vendors, internal teams, and tenants to ensure rapid resolution. The position is 100 % remote; you’ll manage work orders, conduct virtual inspections, and guide on‑site contractors through detailed video calls and digital documentation.

Key Responsibilities

Work Order Management

Receive, prioritize, and track maintenance tickets in our cloud‑based CMMS. Assign tasks to vetted local contractors, monitor progress, and close tickets with full documentation.

Virtual Diagnostics & Guidance

Leverage video conferencing, photos, and IoT sensor data to diagnose HVAC, plumbing, electrical, and structural issues. Provide step‑by‑step instructions to on‑site personnel to complete repairs safely and efficiently.

Preventive Maintenance Planning

Develop and maintain preventive maintenance schedules for each property. Analyze historical data to predict component failures and recommend capital‑expenditure upgrades.

Vendor Coordination & Quality Assurance

Source, qualify, and manage a network of licensed contractors nationwide. Conduct post‑job audits, enforce SLA compliance, and negotiate pricing to optimize the maintenance budget.

Reporting & Continuous Improvement

Generate weekly and monthly KPI reports (response time, first‑fix rate, cost per ticket). Present findings to leadership and drive process improvements that reduce downtime and increase tenant satisfaction.

Requirements

Technical Expertise

• Minimum 4 years of hands‑on commercial maintenance experience (HVAC, electrical, plumbing, fire‑life‑safety).
• EPA 608 Universal Certification and OSHA 10/30 preferred.
• Proficiency with CMMS platforms (e.g., FMX, UpKeep, Hippo) and Microsoft Office/Google Workspace.

Remote‑Work Competencies

• Proven ability to work independently, manage multiple priorities, and meet deadlines without direct supervision.
• Strong written and verbal communication skills for clear virtual collaboration.
• Reliable high‑speed internet, a dedicated home office, and comfort using video‑conferencing tools (Zoom, Teams).

Soft Skills

• Customer‑focused mindset with empathy for tenant concerns.
• Analytical problem‑solver who can translate technical data into actionable plans.
• Adaptable and eager to learn new property‑tech solutions.

Salary Range

We offer a competitive compensation package of $55,000 – $78,000 USD per year, commensurate with experience, certifications, and geographic cost‑of‑living adjustments. Performance‑based bonuses and annual salary reviews are standard.

Benefits & Perks

Health & Wellness

• Comprehensive medical, dental, and vision plans (100 % employer‑paid for employee).
• Health Savings Account with company match.
• Telehealth access and mental‑wellness stipend.

Financial Security

• 401(k) with 4 % company match, immediate vesting.
• Annual performance bonus up to 10 % of base salary.
• Tuition reimbursement up to $5,000 per year for relevant certifications.

Work‑Life Integration

• Fully remote, flexible schedule – core hours 10 am–3 pm ET.
• Generous PTO (15 days + 10 paid holidays) plus a “recharge” week after each year of service.
• Home‑office stipend ($1,200 annually) for ergonomic equipment and connectivity upgrades.

Professional Growth

• Access to industry conferences (NFMT, BOMA) with travel covered.
• Mentorship program pairing you with senior facilities leaders.
• Clear career ladder: Senior Technician → Regional Maintenance Manager → Director of Facilities.

Company Overview

PropertyPulse is a technology‑enabled property management firm overseeing 2.5 million square feet of office, retail, and mixed‑use assets across the U.S. Our mission is to blend data‑driven insights with human expertise, delivering seamless experiences for tenants and owners alike. We champion a remote‑first culture that empowers every team member to thrive, innovate, and make a tangible impact on the built environment.

Why This Role Matters

Maintenance is the backbone of tenant satisfaction and asset preservation. By joining PropertyPulse as a Remote Maintenance Technician, you become the linchpin that translates technical know‑how into real‑world reliability—ensuring lights stay on, climate stays comfortable, and businesses stay productive, all from the comfort of your chosen workspace.