Vocational Case Manager

Job Summary

The Hartford is seeking a Vocational Case Manager in Archer, Laramie County, US. This full‑time role supports individuals navigating disability claims, helping them return to work while managing case documentation and coordination.

Key Responsibilities

• Conduct comprehensive vocational assessments to determine work readiness and suitable job placements.
• Develop, implement, and monitor individualized return‑to‑work plans aligned with medical recommendations.
• Coordinate with medical providers, insurers, and employers to gather necessary documentation and facilitate claim resolution.
• Maintain accurate case files in the company’s claims management system, ensuring compliance with federal and state regulations.
• Provide counseling and resources to claimants on workplace accommodations, skill development, and job search strategies.
• Track and report key performance metrics, such as claim closure rates and return‑to‑work timelines.
• Collaborate with the Group Disability Claims team to identify trends and improve case management processes.

Qualifications & Requirements

• Bachelor’s degree in Rehabilitation Counseling, Human Services, Occupational Therapy, or related field (Master’s preferred).
• Minimum 2 years experience in vocational or clinical case management, preferably within insurance or workers’ compensation.
• Strong knowledge of ADA, FMLA, and state disability statutes.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency with claims management software and Microsoft Office Suite.
• Ability to travel locally to meet claimants and employers as needed.

Compensation & Benefits

Base salary: $75,348 annually. The Hartford offers a competitive benefits package including health, dental, vision, 401(k) match, paid time off, and professional development opportunities.

Frequently Asked Questions

What does a Vocational Case Manager do at The Hartford?

They assess claimants’ work abilities, create return‑to‑work plans, coordinate with medical and employer partners, and manage case documentation to facilitate disability claim resolution.

What qualifications are required for this role?

A bachelor’s degree in a related field, at least 2 years of vocational or clinical case management experience, knowledge of disability regulations, and strong communication skills.

What is the salary for this position?

The role offers a fixed annual salary of $75,348, plus The Hartford’s comprehensive benefits package.