Tier 3 Technical Support Specialist (Remote)

The Tier 3 Specialist will play a critical role in providing advanced technical support and solutions to our clients. This position entails collaborating closely with various departments to ensure customer satisfaction and retention, while also participating in special projects aimed at improving service delivery. The Tier 3 Specialist will be responsible for understanding deep technical experience and handling of our wide array of products, features, and services to identify setup, bugs, funct…