Senior Engagement Lead

GALE is seeking a Senior Engagement Lead in Toronto, Ontario, offering a salary range of $150,000–$175,000. This senior role drives client relationships, leads strategic engagement initiatives and shapes integrated marketing programmes.

Key Responsibilities

• Lead the end‑to‑end client engagement lifecycle, from discovery and strategy workshops to delivery and performance reporting.
• Collaborate with cross‑functional teams – strategy, creative, media, CRM and technology – to design and implement integrated marketing systems.
• Develop and present compelling business cases that demonstrate ROI and enterprise value for clients.
• Mentor and coach junior engagement and account staff, fostering a culture of continuous improvement.
• Maintain strong client relationships, acting as the primary point of contact and ensuring high satisfaction levels.
• Analyse market trends and competitor activity to inform proactive engagement strategies.
• Contribute to business development by identifying upsell opportunities and supporting new‑business pitches.

Required Skills & Experience

• 10+ years of experience in client engagement, account management or strategic consulting, preferably within a full‑service agency or marketing consultancy.
• Proven track record of leading complex, multi‑disciplinary projects and delivering measurable business outcomes.
• Strong analytical and storytelling abilities, with expertise in translating data into actionable insights.
• Exceptional communication and presentation skills, comfortable speaking to senior executives.
• Leadership experience – ability to inspire, develop and manage high‑performing teams.
• Knowledge of integrated marketing, performance marketing, CRM platforms and emerging technologies.
• University degree in Marketing, Business, Communications or a related field; advanced qualifications are a plus.

What GALE Offers

• Competitive salary between $150,000 and $175,000.
• Opportunity to work with award‑winning, industry‑leading clients.
• Collaborative, innovative culture recognised by AdAge and Adweek.
• Professional development and career progression pathways.
• Comprehensive benefits package and flexible working arrangements.

Frequently Asked Questions

What is the salary range for the Senior Engagement Lead position?

The role offers a competitive salary between $150,000 and $175,000 per year.

Do I need agency experience to apply?

Yes, GALE prefers candidates with at least 10 years of experience in a full‑service agency or marketing consultancy.

Is this a full‑time permanent role?

Yes, the position is a full‑time permanent role based in Toronto, Ontario.