Program Supervisor – Children’s Long Term Support Waiver Program – Waukesha County

Join Lutheran Social Services of Wisconsin & Upper Michigan (LSS) as a Program Supervisor for the Children’s Long Term Support (CLTS) Waiver Program in Waukesha County, WI. This full‑time, benefits‑eligible role offers a salary of $52,394.86 and oversees a multidisciplinary team delivering federally funded Medicaid services to children with complex disabilities.

Key Responsibilities

• Supervise and mentor a team of case managers, therapists, and support staff delivering CLTS services.
• Ensure compliance with Medicaid, state, and federal regulations for the CLTS waiver program.
• Develop individualized service plans, monitor progress, and adjust interventions to meet each child’s developmental, physical, or emotional needs.
• Coordinate with families, schools, healthcare providers, and community partners to secure comprehensive supports.
• Prepare and present program reports, budgets, and performance metrics to senior leadership.
• Maintain accurate documentation in the agency’s electronic health record system.
• Facilitate staff training, professional development, and quality‑improvement initiatives.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field (Master’s preferred).
• Minimum 3 years of experience working with children with developmental, physical, or severe emotional disabilities, preferably in a Medicaid waiver setting.
• Prior supervisory or team‑lead experience.
• Strong knowledge of Wisconsin Medicaid policies and CLTS waiver requirements.
• Excellent communication, organizational, and problem‑solving skills.
• Valid Wisconsin driver’s license and reliable transportation.

Work Schedule & Benefits

Monday–Friday, 8:00 am–5:00 pm with some flexibility required. Competitive salary of $52,394.86 annually, comprehensive health benefits, retirement plan, paid time off, and professional development support.

Frequently Asked Questions

What does the Program Supervisor role entail?

The supervisor leads a multidisciplinary team, ensures Medicaid compliance, develops individualized plans, and coordinates services for children with complex disabilities.

What qualifications are required?

A Bachelor’s in Social Work or related field, 3+ years of relevant experience, supervisory background, and knowledge of Wisconsin Medicaid/CLTS waiver rules.

What is the salary and work schedule?

The position offers a salary of $52,394.86 per year, full‑time Monday‑Friday, 8 am‑5 pm with some flexibility.