Personal Banking Associate – (Future Opportunities) – Full Time – Laval Ville St-Laurent

Job Summary

TD is seeking a Personal Banking Associate for its Laval Ville St‑Laurent branch in Canada. This full‑time role offers a dynamic environment within Personal & Commercial Banking, with a standard 37.5‑hour work week.

Key Responsibilities

• Deliver exceptional customer service to personal banking clients, addressing inquiries and providing financial solutions.
• Assist clients with account openings, transactions, loan applications, and digital banking tools.
• Identify cross‑sell opportunities and refer customers to appropriate specialists.
• Maintain compliance with banking policies, regulatory requirements, and TD’s risk management standards.
• Support branch goals by contributing to sales targets and community outreach initiatives.
• Continuously develop banking knowledge through TD’s training programs and skill‑development resources.

Qualifications & Skills

• High school diploma or equivalent; post‑secondary education in finance, business, or related field preferred.
• Strong interpersonal and communication skills with a customer‑focused mindset.
• Basic understanding of banking products, services, and regulatory environment.
• Proficiency with Microsoft Office and familiarity with digital banking platforms.
• Ability to work collaboratively in a team-oriented branch environment.
• Commitment to ongoing professional development and meeting performance targets.

What TD Offers

• Opportunities for career growth and skill development within a leading North American bank.
• Supportive workplace culture that values fairness, equity, and diverse perspectives.
• Access to comprehensive training programs and mentorship.
• Competitive benefits package aligned with TD’s compensation philosophy.

Frequently Asked Questions

What are the typical working hours for this role?

The position follows a standard 37.5‑hour work week, typically spread across five days.

Do I need prior banking experience to apply?

While prior experience is beneficial, TD provides comprehensive training for candidates with strong customer service skills.

What development opportunities are available?

TD offers continuous learning through internal training programs, mentorship, and clear pathways for career advancement within the bank.