Network and Systems Support Technician – Laval

Join Lacroix médecine privée as a Network and Systems Support Technician in Laval, Canada. This on‑site role supports the IT infrastructure of a leading private‑medicine network.

Key Responsibilities

• Maintain, monitor and troubleshoot LAN/WAN, wireless, and VPN connections across multiple clinic locations.
• Provide first‑line technical support for Windows and macOS workstations, printers, and medical imaging devices.
• Configure and manage servers, Active Directory, and Group Policy objects.
• Assist with backup, disaster‑recovery procedures and ensure compliance with health‑care data security standards.
• Collaborate with clinical staff to resolve IT issues quickly, minimizing downtime.
• Document incidents, solutions and maintain up‑to‑date network diagrams.

Qualifications

• Resident of Laval, Québec (or nearby) – on‑site position.
• Associate or Bachelor’s degree in Computer Science, Network Engineering or related field, or equivalent experience.
• 2+ years of experience in network and systems support, preferably in a healthcare environment.
• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, firewalls and VPN technologies.
• Proficiency with Windows Server, Active Directory, Office 365 and basic Linux administration.
• Excellent communication skills in French and English.

Benefits & Salary

Competitive salary range from $62,400 to $72,800 CAD annually, plus health benefits, professional development opportunities, and a collaborative workplace within a fast‑growing private‑medicine network.

Frequently Asked Questions

Do I need to live in Laval to apply?

Yes, candidates must be residents of Laval, Québec or the surrounding area because the position is on‑site.

What IT skills are required for this role?

Experience with LAN/WAN, VPN, Windows Server, Active Directory, Office 365, and basic Linux administration is required.

What is the salary range for this position?

The annual salary ranges from $62,400 to $72,800 CAD, depending on experience and qualifications.