About This Position
Application Deadline: 11/01/2026 Address: VIRTUAL59 – REMOTE/TELETRAVAIL – ON – BMO Job Family Group: Business Management We are seeking a Manager – AI Operations to lead the ongoing monitoring, optimization and operational governance of AI-enabled capabilities within BMO’s Virtual Connect contact centre such as Amazon Connect conversational analytics and natural language IVR. This role partners closely with product, technology, analytics and risk to ensure AI solutions operate effectively, del…
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