Institutional Account Representative (Remote)

Job Summary

Join Cengage Group as an Institutional Account Representative, working remotely from Wilmington, New Castle County, US. This role supports educational institutions by promoting Cengage’s online learning solutions and driving revenue growth.

Key Responsibilities

• Develop and manage relationships with colleges, universities and other educational institutions.
• Identify client needs and present tailored Cengage product portfolios, including flexible online courses and career‑focused training programs.
• Achieve quarterly sales targets and forecast revenue pipelines.
• Collaborate with marketing, product, and customer success teams to ensure seamless onboarding and ongoing support.
• Maintain accurate CRM records and prepare regular sales reports for leadership.
• Stay up‑to‑date with industry trends and competitive offerings to position Cengage as a leading learning solution.

Qualifications & Requirements

• Bachelor’s degree or equivalent experience in sales, education, or business.
• Proven track record of B2B sales, preferably in higher education or EdTech.
• Excellent communication, negotiation and presentation skills.
• Self‑motivated, goal‑oriented and able to work independently in a remote environment.
• Strong analytical abilities and proficiency with CRM tools (e.g., Salesforce).
• Willingness to travel occasionally for client meetings or industry events.

Compensation & Benefits

Base salary: $76,999.08 annually, plus performance‑based incentives, comprehensive health benefits, 401(k) match, and professional development opportunities.

How to Apply

Submit your resume and a brief cover letter highlighting your experience in institutional sales to Cengage Group’s online career portal.

Frequently Asked Questions

What does an Institutional Account Representative do at Cengage?

You will build and manage relationships with educational institutions, promote Cengage’s online learning solutions, and meet sales targets.

Is this position fully remote?

Yes, the role is remote, but occasional travel for client meetings or events may be required.

What is the salary for this role?

The base salary is $76,999.08 per year, plus performance incentives and benefits.