Housing Caseworker

Join Dorset Council’s Housing Service as a Housing Caseworker on a 12‑week temporary contract, working remotely from Herringston, Dorchester. You will deliver expert housing advice and homelessness prevention support to vulnerable residents.

Key Responsibilities

• Provide accurate, up‑to‑date advice on housing legislation, tenancy rights and local services.
• Assess client needs, develop personalised housing plans and coordinate referrals to partner agencies.
• Conduct home visits and remote consultations, maintaining detailed case records in line with council standards.
• Identify and intervene early to prevent homelessness, escalating complex cases when necessary.
• Deliver clear information on benefits, financial assistance and tenancy support programmes.
• Collaborate with internal teams and external stakeholders to ensure timely resolution of housing issues.

Essential Requirements

• Proven experience in housing advice, homelessness prevention or related social services.
• Strong knowledge of UK housing legislation, tenancy law and local authority policies.
• Excellent communication skills, both written and verbal, with a compassionate approach.
• Ability to work independently while managing a varied caseload remotely.
• Proficiency with case‑management software and Microsoft Office suite.
• Valid UK driving licence or reliable transport for occasional site visits.

What We Offer

• Competitive salary £52,000 – £62,400 per annum (pro‑rated for the 12‑week term).
• Fully remote working arrangement with flexible hours.
• Opportunity to make a tangible difference in the lives of Dorset residents.
• Professional development and training support.

How to Apply

Submit your CV and a covering letter outlining your relevant experience to SOUTH WEST RECRUITMENT. Applications close once the position is filled.

Frequently Asked Questions

Is this position fully remote?

Yes, the role is remote, allowing you to work from anywhere in Herringston, Dorchester while supporting Dorset Council’s Housing Service.

What experience is required for a Housing Caseworker?

Applicants should have proven experience in housing advice or homelessness prevention and a solid understanding of UK housing legislation.

What is the duration and pay for this contract?

The contract lasts 12 weeks and offers a pro‑rated salary between £52,000 and £62,400 per annum.