Front Desk Medical Office

Trauma & Acute Care Surgery Specialists is seeking a Part‑time Front Desk Medical Office team member in Castro Valley, Alameda County. This role supports multiple providers with patient communications, scheduling and administrative tasks.

Key Responsibilities

• Answer inbound calls promptly and provide courteous service.
• Schedule patient appointments and manage provider calendars.
• Prepare disability paperwork, return‑to‑work letters, and other patient documents.
• Obtain prior authorizations for services and coordinate with insurance companies.
• Assist providers and the office manager with daily administrative needs.
• Maintain a tidy, welcoming reception area.

Qualifications

• Excellent customer‑service and communication skills.
• Strong organizational abilities and attention to detail.
• Basic computer proficiency (MS Office, electronic health record systems a plus).
• No prior medical office experience required; willingness to learn.
• Ability to work independently and as part of a small team.

Work Schedule & Compensation

This part‑time position averages 20 hours per week. Salary is $41,639.18 annually (pro‑rated for part‑time hours).

How to Apply

Submit your resume and a brief cover letter outlining your customer‑service experience through the WeHired.Agency portal.

Frequently Asked Questions

Do I need prior medical office experience?

No, the employer provides on‑the‑job training; strong customer service skills are the primary requirement.

What are the typical working hours?

The position averages 20 hours per week, with a flexible schedule to accommodate provider needs.

What is the annual salary for this part‑time role?

The annual salary is $41,639.18, pro‑rated based on the part‑time hours worked.