Field Service Technician

Job Summary

Brown Machine Group is seeking a skilled Field Service Technician to join its team in Beaverton, Gladwin County, US. This role supports BMG’s award‑winning thermoforming and automation solutions across multiple industries.

Key Responsibilities

• Install, commission, and troubleshoot thermoforming and automation equipment at customer sites.
• Perform routine preventive maintenance and calibrations to ensure optimal performance.
• Provide on‑site technical support, training, and documentation for customers.
• Diagnose mechanical, electrical, and software issues and implement corrective actions promptly.
• Collaborate with engineering and sales teams to relay customer feedback and improve product designs.
• Maintain accurate service reports, parts inventory, and compliance with safety standards.

Qualifications

• High school diploma or equivalent; technical degree or certifications in mechatronics, HVAC, or related field preferred.
• 2+ years of hands‑on experience servicing industrial equipment, preferably in thermoforming or automation.
• Strong mechanical and electrical troubleshooting skills; ability to read schematics and PLC programs.
• Excellent communication and customer service abilities.
• Valid driver’s license and ability to travel frequently to customer locations.

Compensation & Benefits

Salary: $83,914.36 annually. Competitive benefits package includes health insurance, retirement plans, paid time off, and ongoing training opportunities.

About Brown Machine Group

Brown Machine Group (BMG) is a global leader in thermoforming packaging and automation solutions, serving automotive, medical, electronics, horticulture, food, and process automation markets. Our customer‑centric approach drives innovative, reliable solutions that exceed client expectations.

Frequently Asked Questions

What industries does the Field Service Technician support?

The role supports thermoforming and automation equipment used in automotive, medical, electronics, horticulture, food, and process automation industries.

What travel requirements are expected?

Technicians must be willing to travel frequently to customer sites across the region and maintain a valid driver’s license.

What qualifications are required?

At least 2 years of hands‑on industrial equipment service experience, strong mechanical/electrical troubleshooting skills, and good customer communication abilities.