Epic Systems Analyst – Ambulatory

Highmark Health is seeking an Epic Systems Analyst – Ambulatory to join its team in Douglas, Juneau, US. This role will configure, roll out, and support Epic Ambulatory applications while working directly with end‑users.

Key Responsibilities

• Plan, design, build, test, implement and provide ongoing support for Epic Ambulatory software.
• Conduct business and systems analysis to capture functional requirements.
• Create detailed documentation, including requirement specifications, workflow diagrams, and test scripts.
• Collaborate with clinical and administrative users to troubleshoot issues and deliver effective solutions.
• Participate in system upgrades, data migrations, and post‑implementation validation.
• Provide training and user education to ensure optimal system utilization.

Qualifications & Requirements

• Bachelor’s degree in Health Informatics, Computer Science, Nursing or related field, or equivalent experience.
• Minimum 2 years of experience configuring and supporting Epic Ambulatory modules.
• Strong analytical and problem‑solving skills with the ability to translate clinical workflows into system designs.
• Excellent communication skills for interaction with clinicians, IT staff, and leadership.
• Knowledge of healthcare regulations, HIPAA compliance, and best practices in electronic health records.
• Epic certification in Ambulatory (preferred but not mandatory).

Compensation & Benefits

Annual salary: $67,447.80 (fixed). Highmark Health offers comprehensive health, dental, vision, retirement plans and professional development opportunities.

How to Apply

Submit your resume and cover letter through the Highmark Health careers portal. Candidates must be authorized to work in the United States.

Frequently Asked Questions

What Epic modules will I work with in this role?

You will primarily configure, implement, and support the Epic Ambulatory module, including outpatient workflows and clinical documentation.

Is Epic certification required?

Epic Ambulatory certification is preferred but not mandatory; relevant experience with Epic configurations is essential.

What are the salary and benefits?

The position offers a fixed annual salary of $67,447.80 and includes health, dental, vision, retirement plans and professional development.