DevOps Architect Principal

The DevOps Architect Principal role at FedEx Office in Grand Central, Manhattan leads the transformation of North American customs brokerage into a digitally enabled, performance‑driven product. This senior‑level position partners with Operations, Finance, IT and Engineering to modernize, scale and optimize customs processes.

Key Responsibilities

• Design and implement cloud‑native DevOps architectures that support end‑to‑end customs brokerage workflows.
• Lead cross‑functional teams in automating deployment pipelines, infrastructure as code, and continuous monitoring.
• Drive technology road‑maps that modernize legacy systems, improve scalability and enhance security compliance.
• Collaborate with Operations, Finance, IT and Engineering stakeholders to align technical solutions with business objectives.
• Establish best practices for performance monitoring, incident response and continuous improvement.
• Mentor junior engineers and promote a culture of innovation and operational excellence.

Qualifications & Requirements

• 10+ years of experience in DevOps, cloud architecture (AWS, Azure, or GCP) and large‑scale system design.
• Proven track record delivering transformation programs in regulated environments, preferably customs or logistics.
• Strong expertise in CI/CD tools (Jenkins, GitLab, Azure DevOps), containerization (Docker, Kubernetes) and IaC (Terraform, CloudFormation).
• Deep understanding of networking, security, and compliance standards (e.g., NIST, ISO 27001).
• Excellent leadership, communication and stakeholder‑management skills.
• Bachelor’s degree in Computer Science, Engineering or related field; advanced degree a plus.

Compensation

Annual salary: $211,112.64 (fixed)

Frequently Asked Questions

What does the DevOps Architect Principal at FedEx Office do?

The role designs and implements cloud‑native DevOps solutions, leads cross‑functional transformation projects, and modernizes customs brokerage operations.

What experience is required for this position?

At least 10 years in DevOps and cloud architecture, with proven leadership in large‑scale transformation projects, preferably in logistics or customs environments.

Where is the job located and what is the salary?

The position is based in Grand Central, Manhattan, US, with a fixed annual salary of $211,112.64.