CX Partner Implementation Success Manager

Role Overview We’re looking for a Manager, Technical Partner Advisory to lead a team of ZCX Partner Technical Advisors responsible for driving successful partner-led implementations, customer adoption, and long-term retention across Zoom’s Customer Experience portfolio. This role combines people leadership with deep Contact Center, Virtual Agent, and Workforce Engagement Management expertise — you’ll set the strategy, build the team’s capabilities, and ensure your region delivers consistent, hi…