Remote Cashier – Nationwide (US-Based) Opportunity | Flexible Schedule & Immediate Start

Join Apex Virtual Solutions as a Remote Cashier and manage digital transactions for high-volume e-commerce clients from the comfort of your home office. We are seeking detail-oriented professionals who thrive in fast-paced environments and value the freedom of a fully distributed team with zero commute required.

About the Role

As a Remote Cashier at Apex Virtual Solutions, you are the financial frontline for our partner brands. This isn’t just scanning barcodes; it is managing secure payment processing, resolving billing discrepancies in real-time, and ensuring a frictionless checkout experience for thousands of daily customers. You will operate within our proprietary cloud-based POS ecosystem, handling credit card authorizations, digital wallet transactions (Apple Pay, Google Pay, Shop Pay), and buy-now-pay-later integrations like Klarna and Afterpay.

This position requires a high-speed internet connection (25 Mbps minimum), a dedicated quiet workspace, and the ability to navigate multiple monitors efficiently. You will collaborate directly with our Fraud Prevention and Customer Success teams via Slack and Zoom to flag suspicious activity and resolve escalated payment tickets. We prioritize accuracy over speed, though a minimum of 45 WPM typing speed is expected for data entry-heavy shifts.

Key Responsibilities

• Process 150+ customer transactions per shift across multiple client storefronts with 99.9% accuracy.
• Verify payment authenticity, manage AVS/CVV mismatches, and execute 3D Secure challenges.
• Issue partial/full refunds, manage chargeback evidence submission, and reconcile daily batch reports.
• Document edge-case scenarios in our internal knowledge base (Notion) to improve automation rules.
• Adhere strictly to PCI-DSS Level 1 compliance standards and company data handling protocols.
• Participate in weekly virtual huddles and monthly calibration sessions for quality assurance.

Requirements & Qualifications

Must-Haves

• High school diploma or GED equivalent; Associate’s degree in Accounting/Finance a plus.
• Minimum 1 year of high-volume cash handling, payment processing, or e-commerce order management experience.
• Proficiency with POS systems (Shopify POS, Square, Lightspeed, Toast) and CRM tools (Zendesk, Gorgias).
• Exceptional written communication skills for ticket documentation and cross-team escalation.
• Availability for core hours: 11:00 AM – 7:00 PM EST (flexible 8-hour shifts within this window).
• Pass a comprehensive background check and secure workspace inspection (virtual).

Nice-to-Haves

• Experience with ERP systems (NetSuite, QuickBooks Enterprise) for reconciliation.
• Bilingual proficiency (English/Spanish) for international client support.
• Certified Fraud Examiner (CFE) coursework or related risk management training.

Salary Range & Compensation

Estimated Annual Salary: $34,000 – $42,000 USD/year (Base hourly rate: $16.50 – $20.00/hr).

Compensation is determined by experience level, shift differential eligibility (evenings/weekends), and verified typing speed/accuracy metrics. We conduct bi-annual performance reviews with structured step increases. Top performers in the 90th percentile for QA scores qualify for quarterly bonuses averaging $500–$1,200.

Benefits & Perks (Full-Time)

• 100% Remote Forever: No hybrid mandates, no office commutes. Work from any approved US location.
• Health & Wellness: Medical, Dental, and Vision coverage effective Day 1 (company pays 85% of premiums).
• Tech Stipend: $1,500 annual allowance for ergonomic chair, dual monitors, mechanical keyboard, and high-speed internet reimbursement.
• Paid Time Off: 15 days PTO + 10 federal holidays + 5 “Mental Health Recharge” days annually.
• Financial Growth: 4% 401(k) match (immediate vesting) and access to earned wage access (DailyPay).
• Career Pathing: Defined ladder to Senior Payment Specialist, Team Lead, or Fraud Analyst roles within 12–18 months.

Our Hiring Process

1. Application Review: Resume screening for keywords: PCI-DSS, Chargebacks, POS, Reconciliation.
2. Skills Assessment: 20-minute timed simulation: mock transaction processing, refund logic, and typo detection.
3. Video Interview: 30-minute behavioral interview with Hiring Manager and a Senior Team Lead.
4. Background & Tech Check: Verification of equipment specs and internet stability.
5. Offer & Onboarding: Digital offer letter followed by a paid 2-week virtual bootcamp (paid at training rate).

Why Apex Virtual Solutions?

We are a remote-first fintech services provider backed by a team that has scaled payment operations for Fortune 500 retailers. We don’t just offer a job; we offer a career in the digital payments infrastructure space. Our turnover is 60% below industry average because we invest in ergonomics, mental health, and skill development. If you are ready to swap the register beep for a mechanical keyboard click and build expertise in the $8 trillion e-commerce payments sector, we want to hear from you.

Apex Virtual Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.