Remote General and Operations Manager – Lead Distributed Teams & Drive Scalable Growth

Ready to architect the operational backbone of a scaling company from anywhere in the world? We’re seeking a strategic and hands-on General and Operations Manager to optimize processes, lead high-performing remote teams, and directly impact our bottom line. If you thrive on building systems, driving efficiency, and turning vision into executable strategy, this is your role.

About the Role

As our General and Operations Manager, you are the central nervous system of the organization. You will oversee daily operations, manage cross-functional teams (including HR, customer success, and project management), and implement scalable processes that support our growth trajectory. This is a high-autonomy, high-impact position where you will report directly to executive leadership and have a seat at the table for strategic planning. Your mission is to ensure our remote-first company operates like a world-class, synchronized machine.

Key Responsibilities

• Oversee end-to-end operational workflows, identifying bottlenecks and implementing solutions to improve efficiency and reduce costs.
• Lead, mentor, and develop a distributed team of managers and individual contributors across multiple time zones.
• Manage P&L for operational departments, creating budgets, forecasts, and performance reports.
• Develop and enforce company policies and best practices to maintain a cohesive and productive remote culture.
• Partner with the CEO and department heads to translate company goals into actionable operational plans.
• Spearhead initiatives for process automation, vendor management, and quality assurance.
• Analyze operational metrics and KPIs to drive data-informed decision-making.

Requirements

We are looking for a seasoned operations leader with a proven track record of building and scaling remote or hybrid teams. You must be equally comfortable diving into tactical details and setting long-term strategic direction.

Minimum Qualifications

• 7+ years of progressive experience in operations management, general management, or a related field.
• 5+ years of direct people management experience, with a history of building and leading high-performing, remote teams.
• Proven experience managing P&L and operational budgets.
• Exceptional skills in process mapping, workflow optimization, and project management (PMP or similar certification is a plus).
• Advanced proficiency with operational software (e.g., Asana, Jira, Slack, Zoom, G Suite) and data analysis tools.
• Outstanding communication, negotiation, and conflict-resolution abilities.
• Bachelor’s degree in Business Administration, Operations Management, or a relevant field; MBA preferred.

Salary Range

Based on industry standards for remote General and Operations Managers in the United States, the annual salary for this full-time position is estimated to be $110,000 – $160,000 USD per year, depending on experience and geographic location. This range reflects base salary only and does not include our comprehensive benefits package.

Benefits & Perks

We believe in investing in our team’s success and well-being. Enjoy a fully remote work environment with the flexibility to design your ideal workday.

What We Offer

• 100% Remote Work: Work from anywhere with a stable internet connection. Design your perfect home office.
• Competitive Compensation: Salary range of $110k-$160k USD/year + performance-based bonuses.
• Health & Wellness: Comprehensive medical, dental, and vision insurance for you and your family.
• Unlimited PTO: Take the time you need to recharge with a minimum required vacation policy.
• Home Office Stipend: One-time setup allowance and quarterly stipend for coworking memberships or home office upgrades.
• Professional Development: Annual budget for courses, conferences, and coaching to fuel your growth.
• Equity/Stock Options: Share in our success and own a piece of the company.
• Retirement Plan: 401(k) with company matching.
• Parental Leave: Generous paid leave for all new parents.

Ready to Lead Our Operations?

If you are a strategic operator with a passion for building exceptional remote companies, we want to hear from you. Please submit your resume and a cover letter detailing your experience scaling operations and leading distributed teams to [careers email]. We are an equal opportunity employer and value diversity at our company.