Senior Manager, Marketing Operations & Analytics

Job Summary

PagerDuty is seeking a Senior Manager, Marketing Operations & Analytics to lead data‑driven marketing initiatives from its Cedar, Cole County, US headquarters. This senior role combines strategic planning, performance measurement, and cross‑functional leadership to accelerate growth.

Key Responsibilities

• Design and own end‑to‑end marketing operations processes, ensuring seamless execution of campaigns across demand generation, product marketing, and customer engagement.
• Develop and maintain dashboards, reporting frameworks, and predictive models that surface insights for the executive team.
• Partner with Marketing, Sales, Finance, and Product teams to align metrics, forecast ROI, and optimize spend.
• Lead a high‑performing team of analysts and operations specialists, providing coaching, career development, and performance feedback.
• Implement marketing technology stack enhancements (CRM, marketing automation, analytics tools) and drive adoption across the organization.
• Establish data governance standards, ensure data quality, and champion a culture of measurement and continuous improvement.

Required Qualifications

• 10+ years of experience in marketing operations, analytics, or related fields, with at least 5 years in a managerial or senior leadership role.
• Proven track record of delivering measurable results in B2B SaaS or technology environments.
• Expertise in SQL, Tableau, Looker, Power BI, or similar analytics platforms; strong quantitative and storytelling skills.
• Deep understanding of marketing automation (e.g., Marketo, HubSpot) and CRM systems (e.g., Salesforce).
• Excellent communication and stakeholder management abilities, capable of influencing senior executives.
• Bachelor’s degree in Marketing, Business, Data Science, or a related discipline; MBA or advanced degree preferred.

What We Offer

• Competitive salary of $172,578.11 annually
• Comprehensive health, dental, and vision benefits
• Generous 401(k) match and equity participation
• Flexible hybrid work model and generous PTO
• Opportunity to shape the future of digital operations for Fortune 100 companies

Frequently Asked Questions

What does a Senior Manager, Marketing Operations & Analytics do at PagerDuty?

You will design marketing processes, build analytics dashboards, lead a team of analysts, and partner with cross‑functional leaders to drive data‑focused growth.

What experience is required for this role?

At least 10 years in marketing operations or analytics, with 5+ years managing teams, preferably in a B2B SaaS or technology environment.

What is the salary for this position?

The role offers a fixed annual salary of $172,578.11, plus benefits and equity participation.