Service Technician Remote Job for residents of Texas + Earn $55K While Solving Real Problems

Discover a fully remote Service Technician position for Texas residents, offering competitive pay, flexible hours, and the chance to troubleshoot cutting‑edge technology from the comfort of your home. Join a dynamic team that values expertise, innovation, and work‑life balance.

About the Role

TechSolutions Inc. is seeking a skilled Service Technician to deliver remote technical support and resolve customer issues across a variety of hardware and software platforms. You will act as the primary point of contact, guiding clients through diagnostics, implementing fixes, and ensuring optimal performance while maintaining a high level of customer satisfaction.

Key Responsibilities

Provide timely, accurate remote troubleshooting for desktop, laptop, and mobile devices. Install, configure, and update operating systems and applications. Document all interactions and resolutions in the ticketing system. Collaborate with the engineering team to escalate complex issues. Stay current with industry trends and product updates to offer the best solutions.

Requirements

Candidates must have at least two years of hands‑on experience in technical support or a related field. Strong analytical abilities and a problem‑solving mindset are essential. Excellent written and verbal communication skills enable clear explanations to non‑technical users. A reliable high‑speed internet connection and a quiet workspace are required.

Qualifications

Proficiency with Windows, macOS, and Linux environments. Familiarity with remote support tools such as TeamViewer, LogMeIn, or Chrome Remote Desktop. Certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or Cisco CCNA are highly advantageous. Ability to work independently while meeting service level agreements.

Benefits

Enjoy a competitive salary ranging from $55,000 to $70,000 USD per year, paid bi‑weekly. Comprehensive health, dental, and vision insurance coverage. 401(k) plan with company match. Generous paid time off and flexible scheduling. Ongoing professional development opportunities, including certifications and training allowances. Employee assistance programs and wellness stipend.

Salary Range

$55,000 – $70,000 USD/year

Why Join Us

At TechSolutions Inc., you will work from home without the commute, while being part of a supportive, collaborative culture that encourages growth. Our commitment to technology excellence means you’ll be solving real‑world problems for clients across the United States, gaining valuable experience and advancing your career in a high‑demand field. Join us today and make a tangible impact from wherever you call home.