RemoteFast Food and Counter Worker in Miami

Discover a dynamic opportunity to join a thriving fast‑food brand as a Remote Counter Worker. This role blends customer service excellence with flexible, home‑based operations, perfect for individuals seeking a vibrant career in the food service industry.

About the Role

Our client, a well‑established fast‑food franchise, is expanding its remote workforce to support nationwide ordering and drive‑through operations. As a Remote Counter Worker, you will manage order entry, coordinate kitchen communication, and ensure a seamless customer experience—all from the comfort of your home office. This position is ideal for energetic, detail‑oriented professionals who thrive in fast‑paced environments and enjoy delivering top‑notch service.

Key Responsibilities

In this role you will:

• Process incoming orders via phone, app, and in‑store kiosk platforms.
• Maintain real‑time inventory updates and menu item availability.
• Assist customers with menu queries, special requests, and loyalty program enrollment.
• Collaborate with kitchen staff to confirm order accuracy and preparation timelines.
• Monitor and report on drive‑through performance metrics.
• Uphold brand standards for tone, responsiveness, and problem resolution.

Requirements

Candidates should possess:

• 1–2 years of experience in fast‑food service, retail, or hospitality.
• Strong communication skills with a clear, friendly speaking voice.
• Proficiency with digital ordering systems and basic computer applications.
• Ability to multitask, prioritize, and manage high‑volume periods.
• Reliable internet connection and a dedicated workspace.
• Flexibility to work varied shifts, including evenings and weekends.

Benefits

Our comprehensive benefits package includes:

• Competitive salary with performance bonuses.
• Health, dental, and vision insurance options.
• 401(k) plan with employer match.
• Paid time off and holiday pay.
• Employee discounts on meals and merchandise.
• Opportunities for career advancement and continuous training.

Compensation

Salary Range: $45,000 – $65,000 USD per year, commensurate with experience and performance.

Why Join Us

Joining our remote team means you’ll be part of a supportive community that values innovation, customer satisfaction, and work‑life balance. You’ll enjoy the flexibility of a home‑based role while contributing to a brand known for its delicious menu items and exceptional service. If you’re ready to bring your passion for fast‑food excellence to a forward‑thinking organization, we encourage you to explore this exciting opportunity.