Remote Medical Assistant – Work From Home – Join a Growing Telehealth Team!

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Are you a detail‑oriented, caring professional who thrives in a fast‑paced virtual environment? Our expanding telehealth network needs a Remote Medical Assistant to streamline patient flow, maintain accurate electronic records, and provide the human touch that makes virtual visits feel personal.

Salary Range

$45,000 – $65,000 USD per year (based on experience, certifications, and geographic cost‑of‑living adjustments). This competitive package includes performance bonuses, health benefits, and a flexible schedule.

About the Role

As a Remote Medical Assistant, you will be the frontline liaison between patients and our board‑certified clinicians. Working from your home office, you will:

• Schedule and confirm virtual appointments using our proprietary patient portal.
• Collect and verify patient histories, medication lists, and vital signs prior to visits.
• Assist clinicians during live video consultations by sharing screens, uploading documents, and noting key observations.
• Maintain HIPAA‑compliant electronic health records (EHR) with accuracy and timeliness.
• Provide post‑visit follow‑up, including medication reminders, test result distribution, and answering patient questions.

Key Responsibilities

Pre‑Visit Coordination

• Contact patients 24‑48 hours before their appointment to confirm technology readiness.
• Enter vitals (blood pressure, glucose, weight) into the EHR as reported by the patient.
• Prepare and send pre‑visit questionnaires tailored to each specialty.

During the Virtual Encounter

• Join the video call early to troubleshoot any technical issues.
• Document chief complaints, review of systems, and any patient‑reported outcomes.
• Assist clinicians with real‑time charting and order entry.

Post‑Visit Follow‑Up

• Send after‑visit summaries, prescription details, and lab orders.
• Schedule follow‑up appointments and coordinate referrals.
• Track patient compliance and flag any concerns for clinician review.

Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
• Minimum 2 years of clinical experience in a medical office, urgent care, or telehealth setting.
• Proficiency with popular EHR platforms (e.g., Athenahealth, Kareo, Epic) and telemedicine software.
• Strong written and verbal communication skills; ability to convey medical information clearly to patients.
• Reliable high‑speed internet (minimum 25 Mbps download/upload) and a quiet, private workspace.
• Ability to work flexible hours, including evenings and occasional weekends, to accommodate patient time zones.
• Demonstrated knowledge of HIPAA regulations and commitment to patient confidentiality.

Preferred Extras

• Experience with remote patient monitoring devices (e.g., Bluetooth BP cuffs, glucose meters).
• Basic medical billing and coding knowledge (CPT, ICD‑10).
• Bilingual proficiency (Spanish or French) to serve a diverse patient base.

Benefits

• Fully remote work – no commute, no relocation costs.
• Flexible scheduling with the ability to set your own shifts within core business hours.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off, sick days, and holiday pay.
• Continuing education stipend and support for certification renewal.
• Performance‑based bonuses and quarterly profit‑sharing.
• Access to an employee assistance program and mental‑health resources.

Why Join Our Telehealth Family?

We are a mission‑driven organization that believes high‑quality care should be accessible to anyone, anywhere. Our remote team enjoys a collaborative culture, regular virtual team‑building events, and opportunities for rapid career advancement. As a Remote Medical Assistant, you will directly impact patient outcomes, gain exposure to a variety of specialties, and grow alongside industry leaders in digital health.

How to Stand Out

When submitting your application, highlight any experience you have with virtual care platforms, patient education, and workflow automation. Include metrics that demonstrate your efficiency (e.g., average appointment prep time, patient satisfaction scores) and attach copies of your medical assistant certification and any relevant continuing‑education credits.

Next Steps

If you are ready to bring your clinical expertise into the digital age and enjoy the freedom of a true work‑from‑home role, we’d love to hear from you. This position is open to candidates residing anywhere in the United States, provided they meet the technical and licensing requirements outlined above.

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