Remote Medical Assistant – Work from Home – Join a Fast‑Growing Telehealth Team!

Ready to bring compassionate patient care into the digital age? Our telehealth network is looking for a skilled Medical Assistant who thrives in a virtual environment, loves fast‑paced teamwork, and wants to make a real impact on patients’ lives—all from the comfort of their own home.

Salary Range

$45,000 – $65,000 USD per year (commensurate with experience, certifications, and performance bonuses).

About the Role

As a Remote Medical Assistant, you will be the front‑line liaison between patients and our network of physicians, nurses, and specialists. Your day‑to‑day responsibilities include gathering patient histories, documenting vital signs, managing electronic health records (EHR), and facilitating virtual appointments. You’ll use secure telehealth platforms to triage concerns, provide education, and ensure every patient feels heard and supported.

Key Responsibilities

• Conduct pre‑visit patient intake via video or phone, recording accurate medical histories and current symptoms.
• Enter and update patient data in our HIPAA‑compliant EHR system with precision.
• Assist physicians during virtual consultations by sharing screens, uploading lab results, and documenting visit notes.
• Schedule follow‑up appointments, send reminders, and coordinate referrals to specialists.
• Provide patients with clear instructions on medication usage, home care, and post‑visit care plans.
• Monitor patient portals for messages, lab results, and test updates, responding within defined service level agreements.
• Maintain strict confidentiality and adhere to all regulatory compliance standards.

Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
• Minimum 2 years of clinical experience in a medical office, urgent care, or telehealth setting.
• Proficiency with popular EHR platforms (e.g., Athenahealth, Epic, Cerner) and telemedicine software.
• Excellent written and verbal communication skills; ability to convey medical information clearly to patients.
• Reliable high‑speed internet connection (minimum 25 Mbps download/5 Mbps upload) and a quiet, private workspace.
• Strong organizational skills, attention to detail, and the ability to multitask in a virtual environment.
• HIPAA training certification (provided if not already completed).

Benefits

• Fully remote position – work from anywhere in the United States.
• Competitive salary with performance‑based bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company matching.
• Generous paid time off and flexible scheduling to support work‑life balance.
• Continuing education stipend and support for additional certifications.
• State‑of‑the‑art home office stipend (equipment, ergonomic chair, monitor).
• Access to an employee assistance program and mental‑health resources.

Why Join Our Telehealth Family?

We are a rapidly expanding network that connects patients with top‑tier clinicians across the country. Our culture celebrates innovation, empathy, and professional growth. As a Remote Medical Assistant, you’ll be part of a collaborative team that values your expertise and empowers you to shape the future of virtual healthcare.

How to Stand Out

Showcase any experience with virtual care platforms, highlight your ability to build rapport through a screen, and provide examples of how you’ve improved patient satisfaction or workflow efficiency in previous roles. A brief video introduction (optional) can make a memorable impression.

Next Steps

If you’re excited to combine clinical skill with cutting‑edge technology, we’d love to hear from you. Prepare your updated résumé, a cover letter that reflects your passion for remote patient care, and any relevant certifications. Our hiring team will review applications on a rolling basis and reach out to qualified candidates for a virtual interview.