Remote Medical Assistant – Work from Home for residents of United States – Join a Growing Telehealth Team

Join a dynamic telehealth practice as a Remote Medical Assistant, delivering essential patient care from the comfort of your home. Enjoy a competitive salary, flexible hours, and the satisfaction of supporting clinicians across the country.

About the Role

As a Remote Medical Assistant, you will be the vital link between patients and healthcare providers, handling scheduling, intake forms, and follow‑up communications through secure digital platforms. Your role ensures seamless virtual visits, accurate medical documentation, and timely assistance to clinicians, contributing to high‑quality patient outcomes.

Work Environment

You will collaborate with a distributed team using secure messaging, video conferencing, and shared document platforms. The role is fully remote, eliminating commute and providing autonomy while maintaining strict confidentiality standards.

Core Duties

• Conduct virtual patient intake, verify insurance, and collect medical histories using HIPAA‑compliant software.
• Schedule appointments, manage provider calendars, and coordinate telehealth session logistics.
• Maintain and update electronic health records (EHR) with accurate documentation of visit notes and test results.
• Prepare and verify prescription refills, communicate medication instructions, and liaise with pharmacies.
• Provide patient education on pre‑visit preparation, post‑visit follow‑up, and chronic disease management.
• Assist with basic clinical tasks such as vital sign collection via connected devices and triage urgent concerns.
• Monitor patient portals for messages, appointment reminders, and test result notifications.
• Collaborate with nurses and physicians during virtual visits to ensure smooth flow of information.

Requirements

Qualifications

• High school diploma or GED; completion of a CAAHEP‑accredited Medical Assistant program preferred.
• Current certification (CMA, RMA, or similar) and active registration in the state of residence.
• Minimum 1‑2 years of experience in a clinical or telehealth setting, or equivalent training.
• Proficiency with EHR systems (e.g., Epic, Athenahealth) and telehealth platforms (Zoom for Healthcare, Doxy.me).
• Strong interpersonal skills, empathy, and the ability to troubleshoot technology issues remotely.
• Reliable high‑speed internet connection and a quiet, ergonomically‑friendly workspace.
• Experience with patient portals, telemonitoring devices, and bilingual skills (English/Spanish) is a plus.

Benefits

What We Offer

• Competitive salary ranging from $45,000 to $65,000 USD per year, commensurate with experience.
• Flexible scheduling that allows you to tailor your work hours around personal commitments.
• Comprehensive health, dental, and vision insurance plans with employer contributions.
• Paid time off, holidays, and sick leave to support work‑life balance.
• Continuing education allowances, certification reimbursements, and career advancement pathways.
• State‑of‑the‑art home office stipend and access to cutting‑edge telehealth technology.
• 401(k) matching, wellness programs, employee assistance program, and performance bonuses.

Why Join Us?

Our organization is a leader in remote‑first healthcare delivery, partnering with top hospitals and specialty clinics to expand access to quality care. As a Remote Medical Assistant, you will work alongside experienced physicians, benefit from a supportive virtual team culture, and make a tangible impact on patient health from any location. Join us and be part of the future of compassionate, convenient healthcare.