Remote Medical Assistant – Transform Patient Care From Anywhere

Join a forward‑thinking telehealth provider where your clinical skills make a real difference without ever leaving your home office. As a Remote Medical Assistant, you’ll support physicians, manage patient interactions, and help streamline virtual care—all while enjoying the flexibility and work‑life balance that only a fully remote role can offer.

About the Role

Our remote medical assistants are the backbone of our virtual clinics, ensuring that each patient encounter runs smoothly from check‑in to follow‑up. You’ll work closely with physicians, nurses, and administrative staff to prepare visit documentation, collect vital information, and coordinate care plans—all through secure, HIPAA‑compliant platforms.

Key Responsibilities

• Prepare and update electronic health records (EHR) before and after virtual appointments.
• Collect patient histories, medication lists, and reason for visit via phone or video intake.
• Assist physicians during telehealth visits by managing documentation, ordering labs, and relaying instructions.
• Schedule follow‑up appointments, coordinate referrals, and ensure timely completion of prior authorizations.
• Provide compassionate patient education on medications, chronic disease management, and preventive care.
• Maintain strict confidentiality and adhere to all HIPAA and telehealth regulations.
• Participate in weekly team huddles and continuous training sessions to stay current on best practices.

Requirements

Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
• Minimum of 1‑2 years of experience in a clinical or ambulatory care setting.
• Proficiency with EHR systems (Epic, Cerner, Athenahealth, or similar) and telehealth platforms.
• Strong verbal and written communication skills; ability to convey medical information clearly and empathetically.
• Excellent organizational abilities, attention to detail, and capacity to multitask in a fast‑paced virtual environment.
• Reliable high‑speed internet connection, a quiet dedicated workspace, and a webcam‑enabled computer.
• Basic knowledge of medical terminology, ICD‑10 coding, and medication management.

Benefits

• Competitive salary: $45,000 – $65,000 USD per year (based on experience and certifications).
• Full‑time remote position with flexible scheduling options.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company matching.
• Paid time off, holidays, and parental leave.
• Continuing education stipend and support for certification renewal.
• Wellness stipend for home office equipment and ergonomic accessories.
• Opportunities for career advancement into lead medical assistant, clinical coordinator, or telehealth specialist roles.

Why Join Us?

We are dedicated to expanding access to high‑quality care through innovative telehealth solutions. Our team values collaboration, continuous learning, and a patient‑first mindset. By working remotely, you’ll eliminate commute stress, gain greater control over your environment, and still make a tangible impact on patients’ lives every day.

If you’re passionate about healthcare, thrive in a virtual setting, and want to grow your career with a supportive, forward‑looking organization, we encourage you to apply.