Remote Medical Assistant | Remote | Elevate Patient Care from Home

Join a forward‑looking telehealth team that empowers patients and supports clinicians—all from the comfort of your own home. Our dynamic platform delivers high‑quality care while offering flexibility, professional growth, and a competitive salary that recognizes your expertise.

About the Role

As a Remote Medical Assistant, you will be the essential bridge between patients and healthcare providers in a virtual setting. You’ll manage electronic health records, conduct pre‑visit screenings, coordinate follow‑up care, and ensure a seamless experience for both patients and providers. Your keen attention to detail and compassionate communication style will help us maintain the highest standards of patient satisfaction.

Key Responsibilities

• Prepare and update patient charts using our secure EHR system.
• Perform virtual triage and intake assessments via video or phone calls.
• Schedule appointments, send reminders, and manage cancellations.
• Assist clinicians during telehealth visits by handling documentation and patient instructions.
• Coordinate lab orders, medication refills, and referrals to specialists.
• Maintain HIPAA compliance and ensure data integrity at all times.

Requirements

Essential Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
• Minimum 2 years of experience in a clinical or telehealth environment.
• Proficiency with EHR platforms such as Epic, Athenahealth, or similar.
• Strong verbal and written communication skills in English.
• Reliable high‑speed internet connection and a quiet workspace.
• Ability to multitask, prioritize, and solve problems independently.

Preferred Skills

• Experience with telemedicine software (e.g., Doxy.me, Teladoc).
• Knowledge of medical billing and coding (CPT/ICD‑10).
• Comfortable working with diverse patient populations and cultural sensitivities.

Benefits

Competitive Compensation

Salary Range: $45,000 – $65,000 USD per year, commensurate with experience and certifications.

Health & Wellness

• Comprehensive health, dental, and vision insurance plans.
• Flexible paid time off and paid holidays.
• Employer‑matched 401(k) with up to 3% contribution.
• Access to virtual wellness programs and mental health resources.

Professional Growth

• Ongoing training and certification reimbursement.
• Mentorship from senior clinicians and leadership.
• Clear career ladder to advanced roles such as Telehealth Coordinator or Clinical Educator.

Why Work With Us?

We’re not just a telehealth company; we’re a community that values innovation, empathy, and work‑life balance. Our remote model means you can work from anywhere, whether you’re in a bustling city or a quiet suburb, while still being part of a collaborative team that celebrates every success. Join us and be at the forefront of transforming patient care—one virtual visit at a time.

How to Join

Ready to take the next step in your medical assistant career? Submit your resume and a brief cover letter outlining why you’re excited about remote, patient‑centric work. Our hiring team will review your application promptly and schedule a virtual interview at a time that suits you.

We look forward to welcoming you to our mission‑driven team and helping you achieve your professional goals while making a lasting impact on patient health—all from the comfort of your own home.