Remote Medical Assistant – Nationwide Opportunity – Join a Patient‑First Team

We are seeking a compassionate, detail‑oriented Medical Assistant to support a fast‑growing telehealth practice from the comfort of your home office. In this fully remote role you’ll be the vital link between patients and providers, ensuring seamless virtual visits, accurate documentation, and exceptional care coordination.

About the Role

As a Remote Medical Assistant you will work closely with physicians, nurse practitioners, and care coordinators to deliver high‑quality virtual healthcare. Your day‑to‑day activities blend clinical support, administrative precision, and patient‑focused communication—all powered by a modern, HIPAA‑compliant technology stack.

Key Responsibilities

• Prepare and manage patient charts, vital signs, and medication lists in the EHR before each telehealth encounter.
• Conduct pre‑visit screenings, collect chief complaints, and verify insurance eligibility via secure portals.
• Assist providers during live video visits by documenting clinical notes, ordering labs, and entering prescriptions.
• Coordinate follow‑up appointments, referral authorizations, and patient education materials.
• Perform quality checks on documentation for compliance, coding accuracy, and completeness.
• Respond promptly to patient messages, triage urgent concerns, and escalate clinical issues per protocol.
• Maintain up‑to‑date knowledge of telehealth regulations, privacy standards, and specialty‑specific workflows.

Requirements

Must‑Have Qualifications

• Current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
• Minimum 2 years of clinical experience in an outpatient, urgent care, or telehealth setting.
• Proficiency with major EHR platforms (e.g., Epic, Athenahealth, eClinicalWorks) and video‑conferencing tools (Zoom for Healthcare, Doxy.me).
• Strong grasp of HIPAA, OSHA, and CMS telehealth billing guidelines.
• Excellent written and verbal communication skills; ability to convey empathy through digital channels.
• Reliable high‑speed internet, a quiet, private workspace, and a webcam‑enabled computer meeting minimum specs (8 GB RAM, dual‑monitor preferred).

Preferred Qualifications

• Experience with chronic disease management programs (diabetes, hypertension, COPD).
• Bilingual proficiency (Spanish/English or other high‑demand languages).
• Certification in Phlebotomy or EKG—valuable for hybrid lab‑order workflows.
• Familiarity with remote patient monitoring (RPM) devices and data integration.

Salary Range

Estimated Annual Compensation: $48,000 – $66,000 USD/year (base salary plus performance‑based bonuses). Exact offer depends on experience, certifications, and geographic cost‑of‑living adjustments.

Benefits & Perks

• 100 % remote—work from anywhere in the United States.
• Comprehensive health, dental, and vision plans effective day 1.
• 401(k) with 4 % employer match.
• Generous paid time off (15 days PTO + 10 holidays) and a dedicated mental‑health day each quarter.
• Annual continuing‑education stipend ($1,500) for certifications, conferences, or coursework.
• Home‑office ergonomics allowance ($500) and monthly internet reimbursement ($75).
• Access to a virtual wellness platform, peer‑support groups, and quarterly team‑building events.

Company Culture

Our practice is built on a “patient‑first, team‑always” philosophy. We celebrate diversity, encourage autonomous decision‑making, and invest heavily in professional growth. Weekly virtual huddles, monthly clinical case reviews, and an open‑door policy with leadership keep communication transparent and collaboration strong—no matter where you log in from.

How to Succeed in This Role

• Embrace the technology stack early; complete the onboarding labs within the first two weeks.
• Develop a personal “pre‑visit checklist” to streamline chart prep and reduce provider wait times.
• Leverage the RPM dashboard to proactively flag out‑of‑range vitals and initiate outreach.
• Seek feedback during bi‑weekly 1‑on‑1s and apply it to refine documentation speed and accuracy.
• Participate in the peer‑mentor program—both as a mentee and, after six months, as a mentor for new hires.

If you thrive in a dynamic, fully remote clinical environment and are passionate about expanding access to quality care, this Medical Assistant position offers the autonomy, support, and growth trajectory you’ve been looking for.