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Step into the future of healthcare with HealthFirst Virtual Care as a Remote Medical Assistant. Enjoy the ultimate flexibility of a 100% work-from-home environment while making a real, daily difference in patients’ lives. Earn a competitive salary while delivering top-tier virtual care from the comfort of your own home office.
About the Role
HealthFirst Virtual Care is actively seeking a dedicated and compassionate Remote Medical Assistant to join our innovative telehealth team. In this 100% remote role, you will be the vital bridge between our virtual providers and the patients we serve. You will play a crucial role in ensuring that our digital clinic runs smoothly, efficiently, and with the highest level of patient empathy. If you are a certified Medical Assistant who thrives in a fast-paced digital environment and values the freedom of working from home, this is the perfect opportunity for you to elevate your career.
Key Responsibilities
Virtual Patient Care Coordination
- Prepare patients for their virtual telehealth appointments by obtaining and documenting comprehensive medical histories and current symptoms.
- Guide patients through the technical setup of their virtual visits, ensuring a seamless and stress-free connection with their healthcare provider.
- Act as a liaison between the patient and the virtual physician, relaying messages and answering basic non-clinical questions via secure messaging platforms.
Administrative & Clinical Support
- Manage and update Electronic Health Records (EHR) with exceptional accuracy, ensuring all patient data is compliant with HIPAA regulations.
- Process virtual prior authorizations, manage prescription refill requests, and coordinate remote lab testing or imaging orders.
- Triage incoming patient messages, prioritizing urgent medical concerns and routing them to the appropriate virtual healthcare provider.
Requirements
- Active Medical Assistant Certification (CCMA, RMA, or CMA) from an accredited institution.
- Minimum of 2 years of clinical experience as a Medical Assistant, preferably in a primary care or urgent care setting.
- Strong proficiency in navigating Electronic Health Record (EHR) systems; experience with Epic or eClinicalWorks is highly preferred.
- Exceptional written and verbal communication skills, with a deep understanding of bedside manner translated into a virtual environment.
- A dedicated, quiet, and secure home office space equipped with high-speed, reliable internet connectivity.
- Comprehensive knowledge of HIPAA compliance and patient privacy standards in a digital landscape.
Salary Range
At HealthFirst Virtual Care, we believe in compensating our team fairly for their expertise and dedication. For this Remote Medical Assistant position, we offer a highly competitive salary range estimated between $45,000 – $65,000 USD/year. Final compensation will be determined based on your verifiable clinical experience, specific certifications, and geographic cost-of-living adjustments.
Benefits of Joining HealthFirst Virtual Care
- 100% Remote Work: Say goodbye to the daily commute. Work entirely from the comfort of your home.
- Comprehensive Health Coverage: Full medical, dental, and vision insurance plans to keep you and your family healthy.
- Work-Life Balance: Generous Paid Time Off (PTO), paid holidays, and flexible scheduling options.
- Home Office Stipend: We provide a one-time technology stipend to help you set up your ergonomic and efficient home workspace.
- Career Advancement: Access to continuous virtual training, telehealth certifications, and clear pathways for promotion within our growing digital health network.
Conclusion
HealthFirst Virtual Care is redefining what it means to deliver accessible healthcare. By joining our team as a Remote Medical Assistant, you are stepping to the forefront of the telehealth revolution. Bring your clinical skills, your compassion, and your drive to a company that values your well-being as much as our patients’. We look forward to reviewing your application and exploring how you can make an impact on our virtual care team.