Remote Medical and Health Services Manager – Join a Growing Telehealth Team

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Are you a strategic thinker with a passion for improving patient outcomes? Our client, a fast‑expanding telehealth network, is looking for a results‑driven Medical and Health Services Manager to lead operations, optimize clinical workflows, and shape the future of digital care—all from the comfort of your home.

Salary Range

Estimated total compensation: $85,000 – $115,000 USD/year, depending on experience, certifications, and performance bonuses.

About the Role

As the Remote Medical and Health Services Manager, you will be the operational backbone of a nationwide telehealth platform that serves thousands of patients each month. You’ll collaborate with physicians, nurses, IT specialists, and compliance officers to ensure that every virtual visit meets the highest standards of quality, safety, and efficiency.

Key Responsibilities

• Design, implement, and continuously improve clinical protocols for remote consultations.
• Monitor key performance indicators (KPIs) such as patient satisfaction, appointment adherence, and clinical outcomes.
• Lead a dispersed team of clinicians and administrative staff, providing coaching, performance reviews, and professional development plans.
• Coordinate with the technology department to integrate electronic health records (EHR) and telehealth platforms, ensuring seamless data flow and compliance with HIPAA.
• Prepare and present regular operational reports to senior leadership, highlighting trends, risks, and opportunities for growth.
• Manage budgeting, staffing forecasts, and vendor relationships to keep costs within target ranges.
• Stay current on federal and state regulations affecting telemedicine and implement necessary policy updates.

Requirements

• Bachelor’s degree in Health Administration, Nursing, Public Health, or a related field (Master’s preferred).
• Minimum 5 years of experience in health services management, with at least 2 years in a remote or telehealth environment.
• Strong knowledge of HIPAA, CMS guidelines, and telemedicine reimbursement models.
• Demonstrated ability to lead cross‑functional, geographically dispersed teams.
• Excellent analytical skills; comfortable working with data dashboards and Excel/SQL reporting tools.
• Exceptional written and verbal communication skills; ability to translate clinical jargon into actionable business insights.
• Proficiency with major EHR systems (e.g., Epic, Cerner) and telehealth platforms (e.g., Zoom for Healthcare, Doxy.me).
• Certified Medical Manager (CMM) or Certified Professional in Healthcare Quality (CPHQ) is a strong plus.

Benefits & Perks

• Fully remote work – set your own schedule within core business hours.
• Competitive health, dental, and vision insurance with HSA contributions.
• 401(k) plan with company match up to 5%.
• Generous paid time off (PTO) plus unlimited sick days.
• Professional development stipend for certifications, conferences, and coursework.
• Wellness allowance for home office setup, ergonomic equipment, and internet subsidies.
• Employee Assistance Program (EAP) and mental‑health resources.

Why This Remote Role Stands Out

Telehealth is reshaping how care is delivered, and you’ll be at the forefront of that transformation. This role offers the autonomy of a remote position while providing the impact of a senior leadership role in a mission‑driven organization. You’ll shape policies that affect thousands of patients, influence technology adoption, and mentor a team that spans coast‑to‑coast.

How to Stand Out

When applying, be sure to highlight concrete examples of how you improved clinical efficiency or patient satisfaction in a virtual setting. Include metrics (e.g., reduced average visit wait time by 30% or increased televisit volume by 45%). Demonstrating a blend of business acumen and clinical insight will set you apart from other candidates.

Next Steps

If you thrive in a fast‑paced, data‑driven environment and are excited to lead a remote health services team, this opportunity could be your next career milestone. Prepare a concise cover letter that outlines your remote leadership experience, attach an up‑to‑date resume, and be ready to discuss how you would drive operational excellence for a national telehealth brand.

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