Remote IT Manager Job – Fully Remote – Lead Our Digital Transformation From Anywhere

We are seeking a visionary and hands-on IT Manager to oversee our entire technology infrastructure and lead a talented distributed team. In this fully remote leadership role, you will be the architect of our secure, scalable, and efficient digital environment, directly impacting our company’s growth and innovation from your home office.

Salary & Compensation

We offer a competitive, experience-based salary range for this critical role. The estimated total compensation is $90,000 – $130,000 USD/year, commensurate with proven experience in managing remote technical teams, cloud architecture expertise, and a track record of driving IT strategic initiatives. This role also includes a performance-based bonus structure and comprehensive benefits.

About the Role & Impact

As our Remote IT Manager, you will own the full technology lifecycle for a globally distributed workforce. You will transition from maintaining systems to strategically leveraging technology as a business enabler. Reporting directly to the VP of Operations, you will balance day-to-day operational excellence with long-term strategic planning, ensuring our technology stack is robust, secure, and aligned with aggressive business objectives. Your leadership will foster a culture of innovation, continuous learning, and exceptional service within the IT department and across the entire organization.

Key Strategic Responsibilities

• Develop and execute the annual IT strategic plan, budgeting, and roadmap, focusing on cloud migration, automation, and security enhancements.
• Lead, mentor, and grow a team of 5-7 remote IT specialists (SysAdmins, Support, DevOps) through effective coaching and career development.
• Oversee enterprise cloud infrastructure (AWS/Azure preferred), ensuring high availability, cost-optimization, and disaster recovery preparedness.
• Champion cybersecurity posture by managing policies, incident response, compliance (SOX, GDPR as applicable), and employee security awareness training.
• Serve as the primary technology advisor to executive leadership, translating business needs into scalable technical solutions.
• Manage vendor relationships, SLA negotiations, and technology procurement to maximize value and minimize risk.
• Standardize and improve IT operational processes, documentation, and knowledge base for a seamless remote support experience.

Qualifications & Requirements

We need a proven leader with a blend of deep technical acumen and exceptional people skills, honed in a remote or hybrid environment.

Must-Have Experience & Skills

• 5+ years of IT management experience, with at least 2+ years managing a fully remote technical team.
• Expert-level knowledge of cloud platforms (AWS, Azure, or GCP), including IaaS, networking, and security services.
• Hands-on experience with IT security frameworks, endpoint management (MDM), and network security (firewalls, VPN, Zero Trust concepts).
• Proven ability to manage an IT budget (typically $500k+), forecast costs, and execute cost-saving initiatives.
• Mastery of ITIL or similar service management frameworks and experience with ticketing systems (Jira, ServiceNow).
• Exceptional communication skills—able to explain complex technical concepts to non-technical executives and provide clear direction to your team.
• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent professional experience.

Preferred Attributes

• Experience in a high-growth SaaS or tech-enabled company.
• Certifications such as AWS Solutions Architect, CISSP, or PMP.
• Background in implementing collaboration tools (Miro, Slack, Zoom) and productivity suites at scale.
• A passion for fostering inclusive, asynchronous communication within a global team.

What We Offer & Our Culture

We believe great work happens when talented people are trusted and equipped. We are a 100% distributed company that values outcomes over hours, transparency, and employee well-being.

Comprehensive Remote-First Benefits

• Fully Remote & Flexible: Work from anywhere. We provide a generous home office stipend and co-working space allowance.
• Health & Wellness: Premium medical, dental, and vision insurance for you and your family. Mental health support and a wellness stipend.
• Financial Security: 401(k) with company match, life insurance, and disability coverage.
• Unlimited PTO: We encourage taking time to recharge, with a supportive culture that actually uses this policy.
• Learning & Growth: Annual professional development budget for courses, certifications, and conferences.
• Tech & Tools: You choose your laptop and primary software to be most productive.
• Team Connection: Annual all-company retreats (when safe) and regular virtual social and team-building events.

Our Commitment to Diversity

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage applications from underrepresented groups in technology.