Remote IT Manager for Remote Residents + Empower Your Tech Leadership

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Take charge of cutting‑edge technology from anywhere. As our next Remote IT Manager, you’ll lead cloud migration, secure our data assets, and inspire a distributed team to deliver world‑class solutions—all while enjoying the flexibility of working from home.

About the Role

We are a fast‑growing SaaS company that serves thousands of small and medium‑size businesses worldwide. Your primary mission will be to architect, deploy, and maintain the infrastructure that powers our platform. You’ll collaborate with product, security, and customer success teams to ensure seamless uptime, rapid feature rollouts, and uncompromised data protection.

Key Responsibilities

• Design and implement scalable, highly available cloud architectures (AWS, Azure, or GCP).
• Lead a remote team of 4-6 system administrators, DevOps engineers, and support specialists.
• Establish and enforce IT policies, compliance frameworks, and incident‑response playbooks.
• Drive continuous improvement initiatives—CI/CD pipelines, automated monitoring, and cost‑optimization strategies.
• Partner with external vendors for licensing, backup, and disaster‑recovery solutions.
• Report on performance metrics, capacity planning, and budget forecasts to executive leadership.

Requirements

We’re looking for a seasoned professional who brings both technical mastery and people‑first leadership:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 7+ years of progressive IT management experience, with at least 3 years in a remote or distributed environment.
• Proven track record with cloud migration, multi‑region deployments, and hybrid workloads.
• Strong knowledge of security best practices (Zero Trust, IAM, encryption, SOC 2, ISO 27001).
• Experience with monitoring tools (Prometheus, Grafana, Datadog) and incident‑management platforms (PagerDuty, Opsgenie).
• Excellent communication skills—able to translate complex technical concepts to non‑technical stakeholders.
• Certified AWS Solutions Architect – Professional or equivalent (Azure/AWS/GCP).

Salary Range

Competitive compensation of $95,000 – $120,000 USD per year, commensurate with experience and certifications.

Benefits

• Fully remote work—no commute, no office overhead.
• Unlimited paid time off and a generous parental leave policy.
• Top‑tier health, dental, and vision plans, with a 100% employer match for the first 12 months.
• 401(k) with company match up to 4%.
• Annual stipend for home office upgrades, high‑speed internet, and ergonomic equipment.
• Continuous learning budget—courses, conferences, and certifications fully reimbursed.
• Quarterly virtual team retreats and monthly all‑hands meetings to keep the culture vibrant.

Why Join Us?

Our mission is to democratize enterprise software for small businesses, empowering them to innovate faster and grow sustainably. As Remote IT Manager, you’ll shape the backbone of that mission, introducing automation, scaling practices, and security protocols that keep thousands of customers happy and safe. If you thrive in a fast‑paced, fully remote setting and want to make a measurable impact, we’d love to hear from you.

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