Remote Health IT Specialist – Nationwide – Transform Patient Care from Home!

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Are you passionate about bridging technology and healthcare? Our award‑winning telehealth platform is seeking a skilled Health IT Specialist to ensure seamless system performance, data integrity, and user satisfaction—all while working remotely from anywhere in the United States.

Salary Range

Estimated compensation: $55,000 – $75,000 USD per year, based on experience, certifications, and regional cost‑of‑living adjustments.

About the Role

As a Remote Health IT Specialist you will be the technical backbone for our clinicians, administrators, and patients. You’ll troubleshoot EHR integrations, support telehealth workflows, and collaborate with product teams to roll out new features that meet HIPAA standards and improve clinical outcomes.

Key Responsibilities

• Provide first‑line technical support for EHR, telehealth, and patient portal platforms via ticketing systems, phone, and video.
• Diagnose and resolve connectivity, interface, and data‑mapping issues across multiple healthcare vendors.
• Conduct remote system configuration, testing, and validation for software updates and new module deployments.
• Develop and maintain documentation, SOPs, and knowledge‑base articles for internal teams and end‑users.
• Collaborate with security, compliance, and QA teams to ensure all solutions meet HIPAA, HITECH, and industry best practices.
• Analyze system performance metrics and generate quarterly reports to drive continuous improvement.
• Assist in training clinicians and staff through virtual webinars, tutorials, and one‑on‑one sessions.

Requirements

• Bachelor’s degree in Health Informatics, Computer Science, Information Systems, or related field (or equivalent experience).
• 3+ years of hands‑on experience supporting EHR systems (e.g., Epic, Cerner, Allscripts) in a remote environment.
• Proficiency with HL7, FHIR, DICOM, and other healthcare data standards.
• Strong knowledge of Windows, macOS, and Linux operating systems, plus networking fundamentals (VPN, firewalls, DNS).
• Certification such as CHIT (Certified Health Informatics Technician) or RHIT is a plus.
• Exceptional communication skills—ability to translate technical jargon into clear, actionable guidance for clinicians.
• Self‑starter mentality with proven success working independently and managing multiple priorities.

Benefits

• Fully remote work – no commute, flexible schedule, and a home‑office stipend.
• Comprehensive health, dental, and vision coverage.
• 401(k) with company match up to 5%.
• Generous paid time off, sick days, and holidays.
• Professional development budget for certifications, conferences, and online courses.
• Employee assistance program and wellness initiatives.
• Opportunity to impact patient care nationwide while collaborating with a diverse, mission‑driven team.

Why Join Us?

Our platform serves over 2 million patients and partners with leading health systems across the country. As a Remote Health IT Specialist, you’ll be at the forefront of digital health transformation, helping clinicians deliver faster, safer, and more personalized care. We invest in our people, celebrate innovation, and foster a culture where every voice matters.

How to Apply

If you’re ready to leverage your health‑IT expertise to make a tangible difference in patient outcomes, submit your resume and a brief cover letter highlighting a challenging technical issue you solved remotely. We look forward to welcoming you to our remote‑first family!

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