Remote Director of Clinical Services – United States – Lead Transformative Healthcare Innovation

Join a forward‑thinking health‑tech organization as a Remote Director of Clinical Services, where you’ll shape clinical strategy, drive quality outcomes, and mentor high‑performing teams—all from the comfort of your home office. This role offers the autonomy to design scalable care models while collaborating with cross‑functional leaders nationwide.

About the Role

As the Director of Clinical Services, you will own the end‑to‑end clinical operations for our virtual care platform, ensuring evidence‑based practice, regulatory compliance, and exceptional patient experiences. You will report directly to the Chief Medical Officer and partner with product, engineering, and growth teams to embed clinical excellence into every product iteration.

Key Responsibilities

• Develop and execute a national clinical strategy aligned with business objectives and evolving healthcare regulations.
• Oversee recruitment, onboarding, and continuous development of a distributed team of nurse practitioners, physicians, and clinical support staff.
• Establish quality‑assurance frameworks, including peer review, outcome tracking, and accreditation readiness.
• Lead clinical protocol design for new service lines, integrating telehealth best practices and data‑driven decision support.
• Collaborate with product management to translate clinical requirements into scalable technology solutions.
• Serve as the primary clinical liaison for payer negotiations, regulatory audits, and strategic partnerships.

Qualifications & Requirements

Education & Licensure

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) with active, unrestricted U.S. medical license.
• Board certification in a relevant specialty (e.g., Internal Medicine, Family Medicine, Psychiatry).

Professional Experience

• Minimum 8 years of clinical practice, with at least 4 years in a leadership capacity overseeing multi‑state or national clinical operations.
• Proven track record building and scaling virtual or hybrid care models.
• Deep familiarity with CMS, HIPAA, and state‑specific telehealth regulations.

Core Competencies

• Strategic planning & change management in fast‑paced, high‑growth environments.
• Data‑driven quality improvement (Lean Six Sigma, PDSA cycles).
• Exceptional communication skills for remote team engagement and executive stakeholder presentations.
• Proficiency with EHR platforms, telehealth software, and analytics dashboards (e.g., Tableau, Looker).

Preferred Experience

• Previous role as Medical Director, VP of Clinical Operations, or similar in a digital health startup.
• Experience negotiating value‑based contracts with commercial and government payers.
• Published research or thought‑leadership in telemedicine, population health, or clinical informatics.

Salary Range

$210,000 – $260,000 USD/year (base salary) plus performance‑based bonus up to 20 % and equity participation. The range reflects national benchmarks for senior clinical executives in fully remote organizations and will be calibrated to experience, licensure portfolio, and geographic cost‑of‑living adjustments.

Benefits & Perks

• Comprehensive health, dental, and vision plans with 100 % employer‑paid premiums for employee and dependents.
• Generous 401(k) match (5 % of salary) with immediate vesting.
• Annual continuing‑medical‑education stipend ($5,000) and paid time for board recertification.
• Flexible PTO policy (minimum 20 days) plus 10 company‑observed holidays.
• Home‑office setup allowance ($3,000 one‑time) and monthly internet/phone reimbursement.
• Wellness program including mental‑health coaching, fitness reimbursement, and quarterly team retreats (virtual and optional in‑person).

Culture & Values

Our culture is built on clinical excellence, radical transparency, and patient‑first innovation. We operate as a distributed team across the United States, leveraging asynchronous communication tools (Slack, Notion, Zoom) to maintain alignment while respecting individual work rhythms. Diversity, equity, and inclusion are not buzzwords—they are embedded in hiring, promotion, and product design processes.

How to Succeed in This Role

• Champion a culture of continuous learning; mentor clinicians to become thought leaders in virtual care.
• Leverage real‑time analytics to identify care gaps and iterate protocols within weeks, not months.
• Build trust with cross‑functional partners by translating clinical nuance into clear product requirements.
• Stay ahead of regulatory shifts; proactively advise leadership on compliance strategy.
• Model work‑life integration—set boundaries, encourage asynchronous decision‑making, and celebrate outcomes over hours logged.

If you are a visionary clinical leader ready to shape the future of remote healthcare delivery, we invite you to explore this opportunity further.