Remote Director of Clinical Services – Nationwide (US) – Lead High‑Impact Healthcare Innovation

Meta Description: Join a mission‑driven health tech company as a Remote Director of Clinical Services, overseeing clinical strategy, quality assurance, and interdisciplinary teams across the United States. Drive measurable patient outcomes while enjoying full flexibility and a competitive compensation package.

About the Role

We are seeking an experienced Director of Clinical Services to shape and execute our clinical vision from anywhere in the United States. In this fully remote leadership position, you will own the end‑to‑end clinical operations for our virtual care platform, ensuring regulatory compliance, evidence‑based practice, and continuous quality improvement. You will collaborate with product, engineering, and commercial teams to embed clinical excellence into every feature we ship, directly influencing the health of thousands of patients nationwide.

Key Responsibilities

• Develop and implement a scalable clinical governance framework that aligns with CMS, HIPAA, and state‑specific regulations.
• Lead a multidisciplinary team of nurse practitioners, physicians, behavioral health specialists, and clinical operations managers.
• Define clinical KPIs, dashboards, and reporting cadences to monitor quality, safety, and patient satisfaction metrics.
• Partner with Product to translate clinical requirements into intuitive workflows, decision‑support tools, and EHR integrations.
• Spearhead accreditation efforts (e.g., URAC, NCQA) and manage audit readiness across all service lines.
• Mentor clinical leaders, fostering a culture of continuous learning, evidence‑based innovation, and DEI excellence.

Requirements

Education & Licensure

• Master’s degree in Nursing, Healthcare Administration, Public Health, or a related field (Doctorate preferred).
• Active, unrestricted clinical license (RN, NP, PA, or MD) in at least one U.S. state; multistate compact eligibility a plus.

Experience

• 10+ years of progressive clinical leadership, with a minimum of 5 years in a director‑level role overseeing virtual or ambulatory care operations.
• Proven track record of achieving accreditation, improving HEDIS/STAR scores, and reducing clinical variation.
• Deep familiarity with telehealth regulations, remote patient monitoring reimbursement, and value‑based care models.

Core Competencies

• Strategic planning & change management in fast‑growth, remote‑first environments.
• Data‑driven decision making using SQL, Tableau, or Looker.
• Exceptional communication skills for cross‑functional collaboration and executive reporting.
• Commitment to health equity, cultural humility, and inclusive clinical practice.

Salary Range

$185,000 – $235,000 USD per year (base salary plus performance‑based bonus). The final offer will reflect experience, licensure scope, and geographic differentials.

Benefits & Perks

• 100% remote work with a generous home‑office stipend ($2,500 annually).
• Comprehensive medical, dental, and vision plans with $0 employee premium for the base tier.
• 401(k) with 5% company match, immediate vesting.
• Unlimited PTO plus 12 paid company holidays and a dedicated “Wellness Week” each quarter.
• Continuing education allowance ($5,000/year) and support for board certification maintenance.
• Equity grant (RSUs) vesting over four years, aligning your success with company growth.
• Paid parental leave (16 weeks) and fertility/adoption assistance.
• Access to a curated network of peer clinicians for case consultation and professional development.

Culture & Values

Our culture is built on clinical integrity, radical transparency, and patient‑first innovation. We operate as a distributed team across time zones, leveraging asynchronous communication tools (Notion, Slack, Loom) to maintain momentum without burnout. Quarterly virtual off‑sites and an annual in‑person summit keep us connected, while our “Clinical Excellence Council” ensures every voice shapes the roadmap.

How to Succeed in This Role

• Translate complex regulatory landscapes into clear, actionable playbooks for the clinical team.
• Balance rapid product iteration with uncompromising safety standards.
• Champion data‑driven quality initiatives that demonstrably improve patient outcomes.
• Build trust with external partners—payers, health systems, and accreditation bodies—through proactive collaboration.

Equal Opportunity Statement

We are an equal‑opportunity employer committed to building a diverse, inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.