Remote Director of Clinical Services – Lead Innovation in Telehealth

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Ready to spearhead clinical excellence for a cutting‑edge telehealth platform? We’re looking for a visionary leader who can blend data‑driven decision‑making with compassionate patient care—all from a home office.

Salary Range

Estimated total compensation: $120,000 – $150,000 USD/year (base salary + performance incentives).

About the Role

As the Director of Clinical Services, you will be the strategic anchor for all clinical operations across our virtual network. Reporting directly to the Chief Medical Officer, you’ll design and implement protocols that guarantee safety, quality, and regulatory compliance while scaling services to meet growing demand.

• Lead a multidisciplinary team of clinicians, case managers, and quality auditors.
• Develop and continuously improve evidence‑based clinical pathways for primary, specialty, and behavioral health services.
• Partner with product, engineering, and data analytics to embed clinical insight into the platform’s AI‑driven decision tools.
• Oversee credentialing, licensing, and telehealth compliance across all 50 states.
• Monitor key performance indicators (KPIs) such as patient satisfaction, clinical outcomes, and provider efficiency.

Key Responsibilities

Strategic Leadership

Define the clinical vision, set measurable goals, and align resources to achieve them. Present quarterly performance reports to the executive team and board of directors.

Operational Excellence

Standardize clinical workflows, implement robust quality‑assurance programs, and ensure adherence to HIPAA, HITECH, and state telehealth statutes.

Team Development

Recruit, mentor, and retain top clinical talent. Conduct regular training sessions on virtual care best practices, cultural competency, and emerging therapeutic modalities.

Innovation & Growth

Collaborate with product managers to integrate clinical decision support, remote monitoring, and patient‑engagement tools. Drive pilot projects that expand service lines into chronic disease management and digital therapeutics.

Requirements

• Master’s degree in Nursing, Healthcare Administration, Public Health, or related field (Doctorate preferred).
• Minimum 8 years of progressive clinical leadership experience, with at least 3 years in a telehealth or virtual care environment.
• Active, unrestricted license in at least one U.S. state; ability to obtain multi‑state licensure is a plus.
• Demonstrated success managing remote, geographically dispersed clinical teams.
• Strong knowledge of CMS, ACA, and state telehealth regulations.
• Exceptional analytical skills—comfortable interpreting data dashboards and translating insights into action.
• Excellent communication and stakeholder‑management abilities.

Benefits

• Fully remote work – flexible schedule to support work‑life harmony.
• Competitive salary with quarterly performance bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match.
• Generous paid time off, plus mental‑health days.
• Professional development stipend for certifications, conferences, or advanced degrees.
• Technology allowance and home‑office setup support.

Why Join Us?

Our platform is reshaping how millions of Americans access care. As Director of Clinical Services, you’ll have the autonomy to influence industry standards, work alongside innovative technologists, and see the direct impact of your decisions on patient outcomes—all without leaving your home office.

How to Apply

If you’re a forward‑thinking clinical leader eager to champion remote care at scale, submit your résumé and a brief cover letter outlining your most impactful telehealth initiative to careers@telehealthinnovators.com. We review applications on a rolling basis and will contact qualified candidates for virtual interviews.

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