Remote Director of Clinical Services – Lead Innovation in Telehealth

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Are you a visionary clinical leader who thrives in a fully remote environment? Our client, a nationally‑recognized telehealth platform, is seeking a Director of Clinical Services to steer clinical excellence, expand service lines, and mentor a dispersed team of providers—all from the comfort of your home office.

Salary Range

$120,000 – $150,000 USD per year (commensurate with experience, plus performance bonuses and equity options).

About the Role

This senior‑level position reports directly to the Chief Medical Officer and partners closely with Product, Engineering, and Marketing leadership. You will be responsible for:

• Defining and executing the clinical vision for a multi‑specialty telehealth platform serving thousands of patients nationwide.
• Designing evidence‑based care pathways, quality metrics, and compliance frameworks that meet state and federal regulations.
• Recruiting, onboarding, and supervising a remote network of physicians, nurse practitioners, and allied health professionals.
• Collaborating with data scientists to turn real‑time analytics into actionable clinical improvements.
• Representing the company at virtual conferences, webinars, and industry panels to elevate brand authority.

Key Responsibilities

Clinical Strategy & Operations

• Develop and maintain clinical protocols that ensure safety, efficacy, and patient satisfaction.
• Oversee telehealth workflow optimization, including triage, documentation, and follow‑up processes.
• Implement continuous quality improvement (CQI) programs and track KPIs such as NPS, adherence rates, and readmission metrics.

Team Leadership & Development

• Mentor remote clinicians through virtual coaching, peer review sessions, and performance dashboards.
• Foster a culture of collaboration, accountability, and lifelong learning across geographically dispersed teams.

Regulatory & Compliance Oversight

• Ensure compliance with HIPAA, state licensure requirements, and emerging telehealth legislation.
• Lead audit preparation and respond to regulator inquiries with thorough documentation.

Requirements

• Master’s degree in Nursing, Health Administration, Public Health, or related field (Doctorate preferred).
• Minimum 8 years of progressive clinical leadership experience, with at least 3 years in a telehealth or virtual care setting.
• Current, unrestricted professional license in at least one U.S. state; eligibility to practice in multiple states is a strong advantage.
• Proven track record of building and scaling remote clinical teams.
• Deep understanding of telehealth technology platforms, EMR integration, and data‑driven care models.
• Exceptional communication skills—comfortable presenting to executives, board members, and external stakeholders via video conference.
• Ability to thrive in a fast‑paced, fully remote environment with a results‑oriented mindset.

Preferred Qualifications

• Experience with value‑based care contracts or population health initiatives.
• Certification in Clinical Leadership (e.g., CCL, CPHQ) or Project Management (PMP, Agile).
• Published research or thought‑leadership pieces on virtual care delivery.

Benefits & Perks

• 100% remote work – set your own schedule within core business hours.
• Comprehensive health, dental, and vision insurance with HSA contributions.
• Generous paid time off (minimum 25 days) plus company‑wide holidays.
• Retirement savings plan with company match.
• Professional development stipend for conferences, certifications, and online courses.
• Technology allowance for home office equipment and high‑speed internet.
• Equity participation in a rapidly scaling startup.

Why This Remote Role Stands Out

Working remotely doesn’t mean working in isolation. You’ll join a vibrant, cross‑functional community that meets daily via video, Slack, and collaborative tools. The company invests heavily in virtual team‑building, mentorship programs, and transparent communication, ensuring you feel connected and empowered no matter where you are.

How to Apply

If you’re ready to shape the future of telehealth and lead a national network of clinicians from home, submit your résumé, a cover letter outlining your remote leadership experience, and any relevant certifications through the company’s career portal.

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