Remote Dental Care Coordinator – Residents of Texas – Elevate Your Career from Home!

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Are you a skilled Dental Assistant looking to trade the clinic chaos for the comfort of your own home? Join BrightSmile Virtual Health as a Remote Dental Care Coordinator, where you will leverage your clinical expertise to provide world-class patient support and administrative excellence in a 100% remote environment.

About the Role

The traditional dental office is evolving, and BrightSmile Virtual Health is leading the charge. We are seeking a detail-oriented, patient-centric Dental Assistant to transition into a Remote Dental Care Coordinator role. In this position, you won’t be chairside, but you will be the heartbeat of our patient experience. You will act as the primary bridge between our patients and our clinical team, ensuring that treatment plans are understood, appointments are optimized, and patient anxiety is minimized through expert virtual guidance.

This is the perfect opportunity for a licensed Dental Assistant who loves the clinical side of dentistry but is seeking a better work-life balance, zero commute, and the ability to manage a professional workflow from a home office. You will handle everything from virtual triage and insurance verification to coordinating complex treatment schedules and educating patients on post-operative care via secure telehealth platforms.

Salary Range

$48,000 – $62,000 USD per year (Depending on experience and certifications)

Key Responsibilities

Patient Advocacy & Coordination

• Conduct virtual pre-screening consultations to gather patient history and present symptoms.
• Explain complex dental procedures and treatment plans to patients in easy-to-understand language.
• Coordinate seamless scheduling between patients and our network of specialized providers.

Administrative Excellence

• Manage digital patient records and ensure all HIPAA-compliant documentation is accurate and up-to-date.
• Verify insurance coverage and provide transparent cost estimates to patients before their visits.
• Streamline the patient onboarding process through our proprietary digital health portal.

Clinical Support (Remote)

• Provide post-treatment follow-up care instructions via video call or secure messaging.
• Assist the lead dentist in reviewing digital X-rays and charting notes for upcoming appointments.
• Manage the referral pipeline to ensure patients receive specialized care without delays.

Requirements

Professional Qualifications

• Certification: Valid Dental Assistant certification or a degree in Dental Assisting.
• Experience: Minimum of 2 years of hands-on experience in a clinical dental setting.
• Technical Proficiency: Experience with dental software (such as Dentrix, EagleSoft, or Open Dental) and familiarity with telehealth tools.
• Location: Must be a current resident of Texas to comply with state-specific healthcare regulations.

Soft Skills

• Exceptional verbal and written communication skills with a “patient-first” mentality.
• High level of organization and the ability to multitask in a fast-paced virtual environment.
• Strong problem-solving skills and a proactive approach to patient care.

Why Join BrightSmile Virtual Health?

Work-Life Harmony

Forget the long commutes and the physical strain of chairside assisting. Our 100% remote model allows you to design a workspace that inspires you, giving you more time for your family and your personal passions while still making a tangible difference in patients’ oral health.

Growth & Development

We don’t just offer a job; we offer a career path. We provide ongoing training in telehealth management and digital healthcare administration, ensuring you stay at the forefront of dental technology.

Comprehensive Benefits

• Full health, dental, and vision insurance packages.
• Home office stipend to ensure you have a professional, ergonomic setup.
• Paid Time Off (PTO) and flexible holiday scheduling.
• 401(k) matching to help you secure your financial future.

Technical Requirements for Home Office

To ensure success in this role, you will need a quiet, private workspace, a high-speed internet connection, and a reliable computer system. BrightSmile Virtual Health provides the necessary secure software and encrypted hardware to ensure all patient data remains protected and HIPAA compliant.

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