Remote Dental Care Coordinator (Dental Assistant) – Florida Residents – Elevate Your Career from Home!

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Are you a certified Dental Assistant looking to escape the physical grind of the clinic while still utilizing your clinical expertise? Join BrightSmile Virtual Health as a Remote Dental Care Coordinator, where you will manage patient triage, treatment planning, and insurance coordination from the comfort of your own home.

About the Role

BrightSmile Virtual Health is redefining the patient experience by integrating telehealth into modern dentistry. We are seeking a detail-oriented, licensed Dental Assistant residing in Florida to transition into a Remote Dental Care Coordinator role. In this position, you will act as the critical bridge between our patients and our clinical providers, ensuring that every patient receives a seamless journey from their initial virtual consultation to their in-office procedure.

Unlike traditional chairside assisting, this role focuses on the administrative and clinical coordination side of dentistry. You will leverage your knowledge of dental terminology, procedure coding, and patient care to manage scheduling, answer complex clinical questions, and streamline the patient intake process. This is the perfect opportunity for a professional who loves the dental field but desires a better work-life balance and the freedom of a 100% remote environment.

Salary Range

$52,000 – $78,000 USD per year (Depending on experience and certifications)

Key Responsibilities

Clinical Coordination & Triage

• Conduct initial virtual screenings to determine the urgency of patient needs and categorize cases for the treating dentist.
• Explain complex dental procedures and treatment plans to patients in easy-to-understand language.
• Review digital X-rays and periodontal charts to help the clinical team prepare for upcoming appointments.

Patient Management

• Manage the digital patient pipeline, ensuring all medical histories and insurance authorizations are completed prior to visits.
• Coordinate with insurance providers to secure pre-determinations and maximize patient coverage.
• Provide post-operative guidance and follow-up care via secure messaging and telehealth portals.

Administrative Excellence

• Maintain meticulous electronic health records (EHR) in compliance with HIPAA regulations.
• Collaborate with the billing department to ensure accurate coding for all virtual and physical consultations.

Requirements

Professional Qualifications

• Certification: Must be a Registered Dental Assistant (RDA) or Certified Dental Assistant (CDA) with a valid license.
• Residency: Must be a current resident of Florida to comply with state-specific telehealth regulations.
• Experience: Minimum of 3 years of clinical experience in a general or specialty dental practice.

Technical & Soft Skills

• Proficiency with dental software (e.g., Dentrix, EagleSoft, or Open Dental).
• Exceptional communication skills with a passion for patient education and empathy.
• A dedicated home office setup with high-speed internet and a secure, quiet environment for handling sensitive patient data.
• Strong organizational skills and the ability to manage multiple patient pipelines simultaneously.

Why Join BrightSmile Virtual Health?

Unmatched Flexibility

Forget the commute and the physical exhaustion of standing for 10 hours a day. Our 100% remote model allows you to design a workday that fits your lifestyle while still making a tangible impact on patient health.

Comprehensive Benefits

• Health & Wellness: Premium medical, dental, and vision insurance plans.
• Financial Growth: 401(k) matching and performance-based quarterly bonuses.
• Equipment Stipend: We provide a high-end laptop, dual monitors, and a monthly internet allowance to ensure your home office is top-tier.
• Professional Development: Paid continuing education (CE) credits to keep your certifications current.

A Culture of Innovation

You won’t just be an employee; you’ll be a pioneer in the telehealth revolution. We value proactive thinkers who can suggest ways to improve the virtual patient journey. At BrightSmile, we prioritize mental health, offering flexible scheduling and “Wellness Fridays” once a month.

How to Succeed in This Position

The ideal candidate is someone who is “clinically minded but administratively driven.” You are the person in the office who always knew exactly how to explain a crown or a root canal to a nervous patient. If you can translate clinical necessity into patient value and manage a digital calendar with precision, you will thrive in this role.

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