Remote Datacenter Technician | Join Our Innovative Cloud Infrastructure Team

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We’re looking for a hands‑on, tech‑savvy Datacenter Technician to keep our global cloud platform humming. From rack‑level hardware to network cabling, you’ll play a critical role in delivering reliable, high‑performance services to our customers—all from the comfort of your home office. If you thrive on problem‑solving, enjoy continuous learning, and want to grow in a fast‑paced, fully remote environment, we want to hear from you.

About the Role

You’ll be the backbone of our cloud operations, ensuring that every server, switch, and storage array operates at peak efficiency. Working closely with our Network Operations Center (NOC) and Engineering teams, you’ll provide on‑site support from a virtual workstation, using remote tools and real‑time diagnostics to troubleshoot and resolve issues before they impact customers.

Key Responsibilities

• Install, configure, and maintain rack‑mounted servers, blade systems, and storage arrays.
• Perform preventive maintenance, patching, and hardware upgrades on a scheduled basis.
• Monitor system health via monitoring dashboards, respond to alerts, and execute root‑cause analysis.
• Document all changes in our CMDB and update configuration management records.
• Collaborate with the NOC to resolve incidents, escalating only when necessary.
• Participate in on‑call rotations and 24/7 shift cycles as required.
• Contribute to capacity planning, performance tuning, and infrastructure automation projects.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 3+ years of hands‑on datacenter experience, preferably in a high‑availability environment.
• Proficiency with server operating systems (Linux, Windows Server) and virtualization platforms (VMware, Hyper‑V).
• Strong knowledge of networking fundamentals: TCP/IP, VLANs, LACP, and basic routing protocols.
• Experience with data center infrastructure management (DCIM) tools and remote monitoring platforms.
• Excellent troubleshooting skills, with the ability to diagnose hardware, software, and network issues quickly.
• Strong communication skills—both written and verbal—to document incidents and collaborate across teams.
• Valid driver’s license is a plus, but not required for remote work.

Preferred Experience

• Knowledge of cloud platforms (AWS, Azure, GCP) and their on‑prem integration points.
• Experience with automation scripts (Python, Bash, PowerShell).
• Familiarity with ITIL processes and incident‑management workflows.
• Certifications such as CompTIA Server+, Red Hat Certified System Administrator (RHCSA), or VMware Certified Professional (VCP).

Benefits & Perks

• Competitive Salary: $60,000 – $80,000 USD/year, commensurate with experience.
• Unlimited paid time off and flexible work hours.
• Fully reimbursed home‑office setup, including high‑speed internet and ergonomic equipment.
• Annual professional development stipend for certifications, conferences, and courses.
• Health, dental, and vision insurance with generous coverage options.
• 401(k) plan with company match.
• Monthly virtual team breakfasts, quarterly virtual retreats, and a culture of continuous feedback.

Why Join Us?

Our company is at the forefront of cloud innovation, powering millions of users worldwide with high‑availability infrastructure. As a Remote Datacenter Technician, you’ll have the autonomy to manage critical systems from anywhere in the world while being part of a collaborative, high‑performing team. We value curiosity, initiative, and a commitment to excellence—qualities that will help you thrive in this role.

FAQs

Do I need a data center to be on-site?

No. All tasks are performed remotely using secure VPN, remote console access, and real‑time ჩ monitoring tools. You’ll never need to travel to a physical data center for this role.

What technology stack will I work with?

You’ll primarily engage with Linux and Windows Server environments, VMware ESXi, and industry‑standard monitoring solutions like Nagios, Zabbix, or Datadog.

Is there an on‑call requirement?

Yes. The role includes a rotating on‑call schedule to support our 24/7 global operations. Compensation for on‑call shifts is included in the overall salary package.

Next Steps

If you’re ready to bring your datacenter expertise to a fully remote, growth‑driven environment, we’d love to learn more about you. Please send your resumeენებლ and a brief cover letter highlighting your relevant experience to careers@cloudinnovate.com.

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