Remote Care Coordinator – Remote Job for residents of the United States – Empower Patients from Anywhere

Join a mission‑driven health‑tech team that connects patients with personalized care plans—all from the comfort of your home office. As a Remote Care Coordinator, you’ll be the vital link between clinicians, patients, and community resources, ensuring seamless care transitions and better health outcomes nationwide.

About the Role

We are seeking a compassionate, detail‑oriented Care Coordinator to manage patient journeys across chronic disease management, post‑acute transitions, and preventive wellness programs. In this fully remote position, you will collaborate with interdisciplinary teams—physicians, nurses, social workers, and digital health specialists—to design, monitor, and adjust individualized care plans. Your day‑to‑day impact includes conducting virtual assessments, coordinating appointments, facilitating medication reconciliation, and leveraging our proprietary care‑management platform to track progress in real time.

Key Responsibilities

• Perform comprehensive telephonic and video assessments to identify clinical, psychosocial, and environmental needs.
• Develop and maintain dynamic care plans that align with evidence‑based guidelines and patient preferences.
• Coordinate referrals to specialists, community agencies, home health services, and digital therapeutics.
• Monitor key health metrics (e.g., HbA1c, blood pressure, PHQ‑9 scores) and trigger timely interventions.
• Document all interactions in the EHR and care‑management system with high fidelity and compliance.
• Provide health education and self‑management coaching to empower patients toward sustainable behavior change.
• Participate in weekly interdisciplinary huddles and quality‑improvement initiatives.

Requirements

Education & Credentials

• Bachelor’s degree in Nursing, Social Work, Public Health, or a related health‑services field (RN, BSW, or MPH preferred).
• Current, unrestricted licensure (RN, LCSW, or equivalent) in at least one U.S. state; multistate compact license a plus.

Experience

• Minimum 2 years of care coordination, case management, or population health experience in a remote or hybrid setting.
• Proven track record managing complex, high‑risk patient panels (≥150 lives).
• Familiarity with value‑based care models (ACO, PCMH, bundled payments) and CMS quality metrics.

Technical Skills

• Proficiency with major EHR platforms (Epic, Cerner, Athenahealth) and care‑management software (e.g., WellSky, Phytel, or proprietary tools).
• Comfortable conducting video visits via Zoom, Doxy.me, or integrated telehealth modules.
• Advanced Microsoft Office/Google Workspace skills; ability to generate reports and dashboards in Tableau or Power BI is a bonus.

Core Competencies

• Exceptional communication—both written and verbal—with empathy and cultural humility.
• Strong critical thinking and problem‑solving under ambiguous, fast‑changing conditions.
• Ability to prioritize multiple patient cases while maintaining documentation accuracy.
• Commitment to continuous learning; certifications such as CCM, CMAC, or CPHQ are highly valued.

Salary Range

Estimated annual compensation: $55,000 – $78,000 USD/year, commensurate with experience, licensure, and geographic differentials. This range reflects current market data for remote care coordination roles across the United States and includes a comprehensive benefits package (see below).

Benefits & Perks

• 100 % remote work with a $1,200 annual home‑office stipend.
• Medical, dental, and vision coverage effective day 1; employer pays 85 % of premiums.
• 401(k) with 4 % company match and immediate vesting.
• Generous paid time off: 15 days PTO, 10 company holidays, and 5 mental‑health days.
• Continuing‑education allowance of $2,500 per year for certifications, conferences, and coursework.
• Quarterly wellness reimbursement (gym, meditation apps, ergonomic equipment).
• Access to an employee‑assistance program (EAP) and virtual peer‑support groups.

Culture & Values

Our organization thrives on transparency, data‑driven compassion, and relentless curiosity. We celebrate diverse perspectives and encourage every team member to bring their whole self to work. Monthly virtual “Care Circles” foster connection, while hack‑athon‑style improvement sprints let you shape the future of digital care coordination. If you’re motivated by measurable patient impact and thrive in an autonomous, collaborative environment, you’ll find a home here.

How to Succeed in This Role

• Adopt a proactive mindset—anticipate barriers before they become crises.
• Leverage analytics to identify high‑utilizers and tailor outreach strategies.
• Build trust through consistent, empathetic communication; patients remember how you made them feel.
• Document meticulously; clear records enable seamless hand‑offs and compliance.
• Seek feedback actively—peer reviews and patient satisfaction scores are your growth compass.

Equal Opportunity Statement

We are an equal‑opportunity employer committed to building a diverse, inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.