Remote Care Coordinator – Nationwide Opportunity | Make a Real Impact on Patient Outcomes

Join a mission-driven healthcare team as a fully Remote Care Coordinator, where your expertise bridges the gap between clinical guidance and compassionate patient support. Enjoy the flexibility of working from home while coordinating critical care plans that improve lives across diverse communities.

About the Role

We are seeking a dedicated and organized Remote Care Coordinator to join our expanding clinical operations team. In this pivotal role, you will serve as the primary point of contact for patients navigating complex healthcare journeys, ensuring seamless transitions between providers, specialists, and community resources. This is a 100% work-from-home position open to candidates residing anywhere in the United States, offering the autonomy to manage your caseload within a supportive, collaborative virtual environment.

You will leverage cutting-edge telehealth platforms and EHR systems to monitor patient progress, schedule follow-ups, and address barriers to care adherence. Your day-to-day impact involves direct patient interaction via phone and secure video, collaborating with nurses, social workers, and physicians to develop individualized care plans. If you are passionate about health equity, possess strong clinical administrative skills, and thrive in an autonomous remote setting, this role offers a unique opportunity to elevate the standard of patient-centered care from your home office.

Key Responsibilities

• Conduct comprehensive intake assessments and ongoing psychosocial evaluations for assigned patient panels.
• Develop, implement, and monitor individualized care plans in collaboration with interdisciplinary teams.
• Facilitate smooth transitions of care (hospital to home, specialist referrals, community resource linkage).
• Educate patients and caregivers on disease management, medication adherence, and preventive health strategies.
• Document all encounters accurately and timely in the Electronic Health Record (EHR) system.
• Identify and escalate high-risk patients requiring urgent clinical intervention.
• Track key performance indicators (KPIs) related to patient engagement, readmission rates, and satisfaction scores.

Requirements & Qualifications

Must-Haves

• Associate’s or Bachelor’s degree in Nursing, Social Work, Public Health, or related field (RN, LSW, or CHW credentials strongly preferred).
• Minimum 2 years of experience in care coordination, case management, utilization review, or patient navigation.
• Active, unrestricted clinical license (RN, LPN, LCSW) or relevant certification (CCM, CMAC) is a significant plus.
• Proficiency with major EHR systems (Epic, Cerner, Athenahealth) and Microsoft Office Suite/Google Workspace.
• Exceptional verbal and written communication skills with a high degree of empathy and cultural competency.
• Proven ability to work independently, prioritize competing demands, and maintain HIPAA compliance in a home office setting.
• Reliable high-speed internet connection and a private, distraction-free workspace.

Nice-to-Haves

• Experience with value-based care models (ACO, PCMH, Medicare Advantage).
• Bilingual proficiency (Spanish/English or other languages).
• Familiarity with remote patient monitoring (RPM) devices and telehealth workflows.

Salary Range & Compensation

Estimated Annual Salary: $52,000 – $72,000 USD/year (Commensurate with experience, licensure, and certifications).

We believe in transparent, competitive compensation. This range reflects the base salary for this full-time, exempt position. Final offers are determined by factors including years of relevant experience, active clinical licensure (RN/LSW), and specialized certifications (CCM, ACM). In addition to base pay, we offer performance-based quarterly bonuses tied to quality metrics and patient satisfaction scores.

Benefits & Perks

We invest heavily in our remote workforce because we know that supported employees deliver better patient care. Our comprehensive benefits package is effective on your first day:

• Health & Wellness: Medical, Dental, and Vision plans with $0 premium options; HSA/FSA with employer match; Telehealth access for you and dependents.
• Financial Security: 401(k) with 4% company match (immediate vesting); Life & Disability insurance; Student loan repayment assistance.
• Work-Life Harmony: Generous PTO (15 days + 10 paid holidays + 2 “Mental Health Recharge” days); Flexible scheduling options (4-day workweek eligibility after 90 days).
• Home Office Support: $1,500 annual stipend for ergonomic furniture, monitors, and high-speed internet reimbursement; Equipment provided (laptop, headset, dual monitors).
• Professional Growth: $2,000 annual Continuing Education (CEU) allowance; Paid certification renewal fees; Access to internal leadership development tracks.

Our Culture & Commitment

We are a clinician-founded organization built on the belief that healthcare works best when the people delivering it are cared for, too. Our remote-first culture isn’t just a policy—it’s our DNA. We operate with radical transparency, utilizing asynchronous communication tools to minimize meeting fatigue and maximize deep work time. Quarterly virtual “Town Halls” and regional micro-gatherings keep us connected, while Employee Resource Groups (ERGs) foster belonging across distances. We are an Equal Opportunity Employer committed to building a diverse team that reflects the patients we serve.

Ready to Coordinate Care Differently?

If you are looking for a remote role where your clinical judgment is valued, your time is respected, and your work directly improves health outcomes, we want to hear from you. This position offers the rare combination of clinical autonomy, robust support, and true work-life integration.