Remote Care Coordinator – MediSync Health – Competitive Salary & Flexible Hours

Join MediSync Health, a fast‑growing telehealth leader, as a Remote Care Coordinator and become a pivotal link between patients, providers, and our innovative care network. This fully remote role offers the chance to make a tangible impact on patient outcomes while enjoying the flexibility of working from anywhere.

About the Role

As a Remote Care Coordinator, you will manage a diverse caseload of patients, ensuring seamless communication, timely follow‑ups, and personalized care plans. You will collaborate with physicians, nurses, and ancillary staff through secure digital platforms, driving engagement and adherence to treatment protocols. The position is ideal for professionals who thrive in a virtual environment and are passionate about delivering high‑quality, patient‑centered care.

Key Responsibilities

• Serve as the primary point of contact for assigned patients, providing guidance, education, and support.
• Coordinate appointments, referrals, and ancillary services across multiple healthcare specialties.
• Maintain accurate and up‑to‑date electronic health records, ensuring compliance with HIPAA and regulatory standards.
• Analyze patient data to identify trends, intervene early, and prevent readmissions.
• Collaborate with interdisciplinary teams to develop and adjust individualized care plans.
• Provide regular reporting on patient outcomes, adherence metrics, and quality improvement initiatives.

Requirements

We are seeking a dedicated professional who meets the following criteria:

Education & Experience

• Bachelor’s degree in Nursing, Healthcare Administration, Social Work, or a related field.
• Minimum of 3 years of experience in care coordination, case management, or patient advocacy within a healthcare setting.
• Proven track record of managing complex patient populations and navigating insurance workflows.

Technical Skills

• Proficiency with electronic health record (EHR) systems such as Epic or Cerner.
• Strong command of telehealth platforms, Microsoft Office Suite, and data analytics tools.
• Excellent virtual communication abilities and a reliable home office setup.

Core Competencies

• Empathy and active listening to build trust with diverse patient populations.
• Problem‑solving acumen and the ability to think critically under pressure.
• Organizational excellence and meticulous attention to detail.

Preferred Qualifications

While not mandatory, the following qualifications will strengthen your application:

• Certified Care Manager (CCM) or Certified Case Manager (CCM) credential.
• Experience with population health management or value‑based care models.
• Bilingual capabilities, particularly in Spanish or Mandarin.

Benefits

MediSync Health offers a comprehensive benefits package designed to support your professional growth and personal well‑being:

• Competitive salary ranging from $45,000 to $65,000 USD per year, based on experience.
• Full medical, dental, and vision coverage with generous employer contributions.
• 401(k) plan with company match and annual profit‑sharing.
• Generous paid time off, holidays, and parental leave.
• Professional development stipend and tuition reimbursement for continuing education.
• Wellness program including virtual fitness classes, mental health resources, and employee assistance services.

Why Join MediSync Health?

At MediSync Health, we are committed to revolutionizing patient care through technology and compassionate support. As a Remote Care Coordinator, you will be part of a forward‑thinking team that values innovation, collaboration, and a patient‑first mindset. Our remote‑first culture empowers you to design a work environment that suits your lifestyle while making a meaningful difference in the lives of patients across the nation.

Salary Range

Our estimated salary range for this position is $45,000 – $65,000 USD per year, reflecting industry standards and the value we place on experienced care coordination professionals.