Remote Care Coordinator for Residents of Florida: Transform Patient Journeys

Join HealthBridge Solutions as a Remote Care Coordinator and become the linchpin that connects patients, providers, and resources across Florida. In this fully remote role, you’ll streamline care pathways, enhance patient satisfaction, and drive measurable outcomes — all from the comfort of your home office.

About the Role

We are seeking a compassionate and organized Care Coordinator to manage end‑to‑end patient coordination for our Florida‑based network of clinics and telehealth services. You will serve as the primary point of contact for patients, schedule appointments, facilitate referrals, and ensure seamless communication between clinical teams and external partners. This position is 100% remote, offering flexible hours while making a tangible impact on the health and well‑being of thousands of Floridians. You will leverage advanced technology, including EHR platforms and telehealth tools, to deliver high‑quality, patient‑centered care from any location within the state.

Key Responsibilities

• Develop and maintain individualized care plans for each patient, tracking progress and adjusting services as needed.
• Coordinate appointments, tests, and follow‑up visits, ensuring timely execution and minimal wait times.
• Act as liaison between physicians, specialists, insurance providers, and community resources.
• Document all interactions and update electronic health records with accuracy and confidentiality.
• Provide education and support to patients and families, promoting adherence to treatment plans.
• Collaborate with social workers and community agencies to address social determinants of health.
• Monitor medication adherence and coordinate pharmacy services to ensure proper treatment execution.
• Generate weekly performance reports for leadership, highlighting trends and improvement opportunities.
• Participate in interdisciplinary team meetings via video conference to align care strategies.
• Ensure strict compliance with HIPAA, Florida state regulations, and all quality assurance standards.

Requirements

Qualifications

• Minimum 2 years of experience in care coordination, case management, or a related healthcare role.
• Proven ability to navigate electronic health record (EHR) systems such as Epic or Cerner.
• Strong interpersonal skills with empathy, active listening, and clear communication.
• Excellent organizational abilities and proficiency in multitasking within a fast‑paced environment.
• Familiarity with Florida Medicaid, Medicare, and private insurance protocols.
• Bachelor’s degree in nursing, social work, health administration, or a relevant field (preferred).
• Experience with telehealth platforms and remote patient monitoring tools.
• Ability to work independently and manage time zones across the diverse Florida region.
• Strong analytical mindset for data‑driven decision making and outcome measurement.

Technical Skills

• Secure, high‑speed internet connection.
• Proficiency with video‑conferencing platforms (Zoom, Microsoft Teams).
• Comfort using CRM and patient portal tools to track engagement and outcomes.

Benefits

What We Offer

• Competitive salary range: $48,000 – $66,000 USD per year, commensurate with experience.
• Comprehensive health, dental, and vision insurance with low employee contributions.
• 401(k) plan with employer match and flexible spending accounts.
• Generous paid time off, holidays, and a remote‑work stipend for home office setup.
• Continuing education budget and professional development opportunities.
• Supportive, collaborative culture that values work‑life balance and mental health.
• Employee assistance program and mental health resources.
• Monthly wellness allowances to support physical and emotional well‑being.
• Opportunities for remote leadership roles and clear career advancement pathways.
• Regular virtual team‑building events and peer support networks.

Why Join HealthBridge Solutions?

At HealthBridge Solutions, we blend cutting‑edge technology with a patient‑first philosophy. Our remote‑first mindset empowers you to design innovative care pathways while enjoying the freedom to work from anywhere in Florida. You’ll be part of a team that measures success by patient outcomes, community impact, and your personal growth. If you’re ready to make a difference without compromising flexibility, bring your expertise and become a vital link in the health ecosystem today.