Work From Home – Client Benefits Representative

Job Summary

Global Elite Texas is seeking a Work‑From‑Home Client Benefits Representative based in Miami Springs, Miami‑Dade County. This remote role offers a fixed annual salary of $45,985.97 and flexible scheduling to help you balance personal and professional priorities.

Key Responsibilities

• Serve as the primary point of contact for clients regarding employee benefit plans, including health, dental, vision, and retirement options.
• Explain plan features, enrollment procedures, and eligibility criteria in clear, customer‑focused language.
• Process enrollment changes, claim inquiries, and benefit updates using the company’s benefits administration platform.
• Maintain accurate client records, ensuring compliance with federal and state regulations.
• Collaborate with internal teams—sales, underwriting, and compliance—to resolve complex benefit issues.
• Provide timely follow‑up and documentation for all client interactions.
• Identify opportunities to upsell additional services or plan enhancements based on client needs.

Required Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree in Business, Human Resources, or related field preferred.
• 2+ years of experience in benefits administration, customer service, or insurance support.
• Strong verbal and written communication skills; ability to explain technical information simply.
• Proficiency with Microsoft Office, especially Excel, and experience using benefits management software.
• Self‑motivated, detail‑oriented, and comfortable working independently in a remote environment.
• Reliable high‑speed internet connection and a quiet home office space.

What We Offer

• Fully remote work with flexible hours to fit your lifestyle.
• Competitive salary of $45,985.97 per year.
• Comprehensive training and ongoing professional development.
• Health, dental, and vision benefits for employees.
• Supportive team culture focused on growth and work‑life balance.

Frequently Asked Questions

What does a Client Benefits Representative do?

You act as the main liaison for clients, explaining benefit plans, processing enrollments, handling inquiries, and ensuring accurate record‑keeping.

Can I work entirely from home?

Yes, this position is 100% remote with flexible hours, as long as you have a reliable internet connection and a suitable home office.

What experience is required for this role?

At least two years in benefits administration, customer service, or insurance support, plus strong communication skills and basic computer proficiency.