Work From Home – Client Benefits Representative

Job Summary

Global Elite Texas is hiring a Work‑From‑Home Client Benefits Representative in Fairfax, Fairfax County, US. This remote role offers a flexible schedule and a salary of $44,135.71 per year.

Key Responsibilities

• Assist clients in understanding and enrolling in their employee benefit plans, including health, dental, vision, and retirement options.
• Provide accurate information on plan coverage, eligibility, and claim procedures via phone, email, and chat.
• Maintain up‑to‑date client records in the CRM system and ensure compliance with privacy regulations.
• Resolve benefit inquiries and issues promptly, escalating complex cases to senior specialists when needed.
• Conduct virtual onboarding sessions for new members and deliver educational webinars on benefit utilization.
• Collaborate with internal teams—sales, payroll, and compliance—to improve service delivery and client satisfaction.

Requirements

• High school diploma or GED required; associate’s or bachelor’s degree in Business, Healthcare, or related field preferred.
• Excellent verbal and written communication skills with a professional phone presence.
• Prior experience in client services, benefits administration, or insurance support is strongly desired.
• Proficiency with Microsoft Office, Google Workspace, and CRM platforms.
• Self‑motivated, reliable internet connection, and a quiet home office setup.

Benefits & Perks

• Fully remote work with a flexible schedule.
• Work‑life balance to accommodate personal commitments.
• Ongoing training and career development opportunities.
• Competitive salary of $44,135.71 annually.

Frequently Asked Questions

What does a Client Benefits Representative do?

You guide clients through their employee benefit options, answer coverage questions, process enrollments, and resolve issues to ensure they receive the maximum value from their plans.

Can I work completely from home?

Yes, this role is 100% remote, allowing you to set a flexible schedule that fits your personal and professional life.

What qualifications are required?

A high school diploma or GED is required; experience in benefits administration or client service and strong communication skills are essential.