Vocational Case Manager

Join The Hartford as a Vocational Case Manager at our NY State Campus in Albany County, NY, with a competitive annual salary of $73,068.94. In this role you will support individuals navigating disability claims, helping them achieve sustainable return‑to‑work outcomes.

Key Responsibilities

• Conduct comprehensive vocational assessments for claimants with short‑term and long‑term disabilities.
• Develop individualized return‑to‑work plans aligned with medical recommendations and employer needs.
• Coordinate with medical providers, claimants, and employers to facilitate accommodations and job modifications.
• Maintain detailed case files, documentation, and progress reports in compliance with regulatory standards.
• Provide counseling and resources to improve claimants’ functional abilities and employability.
• Participate in team meetings, case reviews, and continuous improvement initiatives within the Group Disability Claims office.

Required Qualifications

• Bachelor’s degree in Rehabilitation Counseling, Occupational Therapy, Human Services, or related field.
• Minimum 2 years experience in vocational or clinical case management, preferably within insurance or disability claims.
• Strong knowledge of ADA, FMLA, and workers’ compensation regulations.
• Excellent communication, interpersonal, and problem‑solving skills.
• Proficiency with case management software and Microsoft Office Suite.

Preferred Skills

• Certification as a Certified Vocational Rehabilitation Counselor (CVRC) or similar credential.
• Experience conducting job analysis and ergonomic assessments.
• Ability to work independently and as part of a multidisciplinary team.

What We Offer

• Competitive salary of $73,068.94 annually.
• Comprehensive health, dental, and vision benefits.
• Retirement savings plan with company match.
• Professional development and tuition assistance.
• Inclusive, supportive workplace culture focused on employee well‑being.

Frequently Asked Questions

What does a Vocational Case Manager do at The Hartford?

You conduct assessments, create return‑to‑work plans, coordinate with medical providers and employers, and manage case documentation for disability claimants.

What qualifications are required for this position?

A bachelor’s degree in a related field and at least 2 years of vocational or clinical case management experience, plus knowledge of ADA and workers’ compensation laws.

What benefits does The Hartford provide?

The Hartford offers a competitive salary, health, dental and vision insurance, retirement plan with match, and opportunities for professional development.