Vocational Case Manager

The Hartford is seeking a Vocational Case Manager for its Group Disability Claims office in Baton Rouge, East Baton Rouge Parish. This full‑time role offers a salary of $63,509 and focuses on helping injured employees return to work through clinical and vocational rehabilitation.

Key Responsibilities

• Assess claimants’ functional abilities and work limitations using medical records, employer input, and functional capacity evaluations.
• Develop individualized vocational rehabilitation plans that align with the claimant’s skills, job market conditions, and employer needs.
• Coordinate with medical providers, employers, and external vocational specialists to implement return‑to‑work programs.
• Monitor progress, adjust plans as needed, and document outcomes in the claims management system.
• Educate claimants on workplace accommodations, job search strategies, and career transition resources.
• Ensure compliance with state and federal disability regulations and The Hartford’s internal policies.

Required Qualifications

• Bachelor’s degree in Rehabilitation, Human Services, Occupational Therapy, or related field (Master’s preferred).
• Minimum 2 years experience in vocational or clinical case management, preferably in workers’ compensation or disability insurance.
• Strong knowledge of functional assessment tools and vocational rehabilitation best practices.
• Excellent communication, negotiation, and problem‑solving skills.
• Proficient with claims management software and Microsoft Office Suite.
• Valid driver’s license and ability to travel locally for site visits.

What We Offer

• Competitive salary of $63,509 annually.
• Comprehensive health, dental, and vision benefits.
• Retirement savings plan with company match.
• Professional development and continuing education opportunities.
• Supportive, collaborative work environment focused on making a difference.

Frequently Asked Questions

What does a Vocational Case Manager at The Hartford do?

They assess claimants’ abilities, create return‑to‑work plans, coordinate with medical and employer partners, and track rehabilitation progress.

What qualifications are needed for this role?

A bachelor’s degree in a related field, at least 2 years of vocational or clinical case management experience, and strong communication and assessment skills.

Is travel required for this position?

Yes, the role may involve local travel for site visits and meetings with claimants, employers, and providers.