Veterinary Receptionist

VCA Animal Hospitals is hiring a Veterinary Receptionist for its Morris Plains, Morris County location. This client‑focused role blends front‑desk duties with proactive client engagement to ensure an exceptional experience for pet owners.

Key Responsibilities

• Serve as the first point of contact for clients, greeting guests and answering phone calls with professionalism.
• Manage appointment scheduling, patient records, and billing using veterinary software.
• Follow up on client inquiries, lab results, and treatment plans to ensure timely communication.
• Coordinate with veterinarians, technicians, and support staff to streamline workflow and minimize wait times.
• Identify opportunities to enhance the client experience, such as personalized reminders, educational resources, and post‑visit follow‑ups.
• Handle basic administrative tasks, including inventory ordering, mail handling, and office supplies management.

Qualifications & Skills

• High school diploma or equivalent; additional coursework in veterinary office administration is a plus.
• Previous experience in a veterinary or medical reception setting preferred.
• Excellent communication and interpersonal skills with a genuine love for animals.
• Strong organizational abilities, attention to detail, and the capacity to multitask in a fast‑paced environment.
• Proficiency with veterinary practice management software (e.g., AVImark, Cornerstone) and Microsoft Office suite.
• Ability to maintain confidentiality and adhere to HIPAA/PHI guidelines.

Compensation & Benefits

• Annual salary: $41,556.79
• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holiday pay
• Continuing education assistance and career growth opportunities

How to Apply

Submit your resume and a brief cover letter outlining your relevant experience through the WeHired.Agency portal. VCA Animal Hospitals is an equal‑opportunity employer.

Frequently Asked Questions

What are the primary duties of a Veterinary Receptionist at VCA?

The role involves greeting clients, managing appointments and records, coordinating with veterinary staff, following up on client needs, and continuously improving the client experience.

Do I need prior veterinary experience to apply?

While previous veterinary or medical office experience is preferred, strong customer service skills and a passion for animal care are the most important qualifications.

What is the salary for this position?

The annual salary for the Veterinary Receptionist role is $41,556.79, plus a comprehensive benefits package.