User Experience & Community Lead

Job Description Job Description PLEASE NOTE THIS IS A HYBRID POSITION, MUST BE ON SITE IF NEEDED. Overview We’re looking for a User Experience & Community Lead to take ownership of our customer support and community engagement. This role will lead a small support team and work closely with product, engineering, and operations to ensure our users have a seamless, satisfying experience from onboarding to long-term retention. You’ll be the central point of contact for our user base—responding dire…